So a friend of mine called me for advice about her daughter's iPhone. Apparently the phone shows as being in lost mode and to call a number. The phone is unusable. Her daughter didn't place the phone in lost mode. And the number isn't familiar, but my friend called it and it goes straight to voice mail. Now I made my friend promise me that she was sure her daughter didn't accidentally mistake her phone for someone elses. Her daughter hadn't been out all day and she says it's the very phone she bought her daughter directly from Sprint, brand new out of the box. Could this be a hack job of some sort? I'm very curious as to what's going on and my friend is extremely frustrated because Sprint is pointing at Apple and Apple is pointing back at Sprint. They have confirmed the serial number is the same as the phone purchased originally from Sprint, so there is no mistaking the phone for another one. What's going on here?