iPhone problem *IS NOT HARDWARE* related.

Discussion in 'iPhone' started by Redcow, Jun 29, 2010.

  1. Redcow macrumors newbie

    Jun 29, 2010

    I think you guys might find that interesting.

    I'm getting the same issue with covering up the black box, but I'll tell you a little conversation I had with a support agent today.

    I called support and the lady said what has already been suggested, but she also said to wait it out and that there IS a firmware update coming out for it.

    I don't know if you can call and ask a support agent about this, but this is what I was personally told.

    I was eventually brought up to the specialist level talking to some higher-upper guy about a different issue I had which only took thirty minutes, of course . (My serial number had been deactivated because it got mixed up with a different iPhone, so I guess it had to be reactivated?)

    I'd like to point out that this post was removed twice from the apple forums, the reason wasn't listed.
  2. iphoneguy123 macrumors regular

    Jun 23, 2010
    You mean like there's a firmware update coming out to fix the iPad wifi issues?

    Oh wait nevermind....
  3. satirev macrumors 6502

    May 23, 2010
  4. mbsaeger macrumors 6502


    Jun 18, 2009
    +1 :D
  5. Bigyella macrumors member

    Jul 10, 2009
    So, Does anyone still doubt the need, to be able, to record phone calls?
  6. TedJustAdmitit macrumors 6502


    Feb 23, 2010
    Ok that is freaky, each and every time I hold my 3GS with left hand with my thumb covering the left side of my phone I lose my signal each and every time. Never thought to test this because I always use my right hand (no jokes please).
  7. MassiveAttack macrumors 6502a

    Mar 28, 2010
    New York
  8. Apple-NoEscape macrumors 6502

    Mar 25, 2010
    United Kingdom
    If this post is serious then:
    That wouldn't even make sense as you have to death grip the RIGHT side of the 3GS to see a performance dip.
  9. br0adband macrumors 6502a


    Aug 29, 2006
    The iPhone is a mixture of hardware and software, so if the problem exists in either, it affects both, hence it's the phone.

    If the OP truly believes what he's trying to pawn off as a theory or a solution, then this is a real problem, period. But, Steve Jobs says there is no problem.

    So, OP: which is it? :)
  10. CrownSeven macrumors member

    Aug 14, 2008
    Hey man, don't be so greedy. Pass along what your smoking.

  11. Redcow thread starter macrumors newbie

    Jun 29, 2010
    I think Steve Jobs indirectly said there was a problem without saying it, in my opinion. If you go out openly and say there's a problem, sales will decrease (though theres already tons of sales).

    He ORIGINALLY stated there was no problem.

    After that, he said "There is no reception issue. Stay tuned". This could be hinting toward the reception is fine, but there is something wrong with the hardware correlating with the software, basically firmware.

    So it's almost both in a way.

    But it's still software :p

    ...Not to mention the fact I talked to a support agent who literally said there was a firmware update that is going to come.
  12. dlstrings macrumors newbie

    Jun 15, 2010
    Firmware updates, $170 gift cards and free bumpers. I'm making money just by purchasing an iPhone 4! Thank you support reps!

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