iphone problem

Discussion in 'iPhone' started by nickrinaldi, Aug 20, 2009.

  1. nickrinaldi macrumors regular

    Joined:
    Jul 21, 2009
    #1
    my g/f iphone today started having a major issue. she calls me and i can here her but she can't here me. if i call her she can't here me either. she tried calling her cousin and its the same thing.

    the only thing she did was download an app last night called smack talk, where a pic of an animal talks back to you. could that have broken her phone?
     
  2. nickrinaldi thread starter macrumors regular

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    Jul 21, 2009
    #2
    she can here her texts coming in and other sounds fine just does this on calls.
     
  3. labman macrumors 604

    labman

    Joined:
    Jun 9, 2009
    Location:
    Mich near Detroit
    #3
    well

    I've had Smack Talk now more months it's been updated several times never had a issue. One of my favorie apps honestly. Just because I work at A high School things can get stressful and Smack talk has helped ease the tension allot. has she tried a reboot? if that doesn't work try a restore if that fails I go visit the genius. ;) but I am 99.999 that's not smack talk causing your problems. oh is she getting sound from games and is smack talk working.
     
  4. nickrinaldi thread starter macrumors regular

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    Jul 21, 2009
    #4
    she is at work right now responding to me via texts. she can hear audio in everything else. but can't hear anyone on calls.
     
  5. Gix1k macrumors 68030

    Gix1k

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    Jun 16, 2008
  6. iPhone 62S macrumors 6502a

    iPhone 62S

    Joined:
    Aug 18, 2009
    #6
    Text tones and ring tones are played through a separate speaker to what you hear people's voices on the phone on.

    If a restore won't fix it, the speaker above the screen is broken and you need to get Apple to swap it out.
     
  7. nickrinaldi thread starter macrumors regular

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    Jul 21, 2009
    #7
    she says all she can hear is the first ring out
     
  8. iPhone 62S macrumors 6502a

    iPhone 62S

    Joined:
    Aug 18, 2009
    #8
    If you're talking about the phone only ringing once, that's a 3.0 software issue.
     
  9. DrewDaHilp1 macrumors 6502a

    DrewDaHilp1

    Joined:
    Mar 29, 2009
    Location:
    All Your Memes Are Belong to US
    #9
    Tell her to plug in her head phones a few times. Sometimes it will get stuck thinking that the head phones are in, when they are not. That happened to me a while back. Hope that helps.
     
  10. nickrinaldi thread starter macrumors regular

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    Jul 21, 2009
    #10
    ok she just told me that when she calls her voice mail she can hear it and use it fine. its just on calls with people she can't hear
     
  11. lemonademaker macrumors 6502a

    lemonademaker

    Joined:
    Jul 18, 2009
    Location:
    In a Van Down By The River! Metro Detroit!
    #11
    turn off wait 60 seconds... turn back on......
     
  12. nickrinaldi thread starter macrumors regular

    Joined:
    Jul 21, 2009
    #12
    ok "drew" just told her to try that we'll see if that's it. she mad at me thinking the smack talk app broke her phone lol. cause i told her hey get this app its looks funny. :eek:
     
  13. nickrinaldi thread starter macrumors regular

    Joined:
    Jul 21, 2009
    #13
    She just texted me this.

    "I can here my old voice mail and leave messages but once I added ur call I could not here anything"

    she has another phone line with another voicemail box. She called it and heard the automated person and messages. Also I sent her message on iPhone voicemail and she could hear it. But if I call her no luck she can't hear me.
     
  14. iPhone 62S macrumors 6502a

    iPhone 62S

    Joined:
    Aug 18, 2009
    #14
    Can other people hear you? Maybe it's a problem with your phone?
     
  15. nickrinaldi thread starter macrumors regular

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    Jul 21, 2009
    #15
    :D i thought that too at first but no its her phone her cousin called her and same issue.
     
  16. nickrinaldi thread starter macrumors regular

    Joined:
    Jul 21, 2009
    #16
    update

    when she puts the headphones in. she can hear the caller but the caller then cannot hear her. which is the exact opposite of the problem when she calls someone without the head phones.:eek:

    speaker phone doesn't work at all, but it does work for google mobile app voice search.
     
  17. nickrinaldi thread starter macrumors regular

    Joined:
    Jul 21, 2009
    #17
    she trying the headphones plugged in and out multiple times , but so far nothing is working. guess when she gets out of work we can try restoring a backup in itunes to see if that works. if not i guess the phone is just broken.:(
     
  18. nickrinaldi thread starter macrumors regular

    Joined:
    Jul 21, 2009
    #18
    another update

    turned my phone off. had her call me and leave a message. she was able to hear voice mail prompt, and leave message. i turned the phone on and i got her message. clicked call back. she could not hear me on the actual call. though. for some reason she just can't hear phone calls, not on speaker phone or regular phone.
     
  19. ngenerator macrumors 68000

    ngenerator

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    USG Ishimura
  20. nickrinaldi thread starter macrumors regular

    Joined:
    Jul 21, 2009
    #20
    yes going to tell her to try restore, but when the iphone is plugged in it makes a backup, does it let you choose an older backup than that to restore?. restore is pretty much all we can do till friday cause the apple store has no reservations opened till tommorow night.
     
  21. ngenerator macrumors 68000

    ngenerator

    Joined:
    May 12, 2009
    Location:
    USG Ishimura
    #21
    restore as new phone, that always works well for me
     
  22. swr2000 macrumors member

    Joined:
    Aug 21, 2008
    #22
    this except blow in the jack. usually indicative of a piece of lint in the jack
     
  23. nickrinaldi thread starter macrumors regular

    Joined:
    Jul 21, 2009
    #23
    She is getting a good amount of flak from coworkers Now. Making fun that her hi tech phone can go on the Internet and play music but can't make phone calls. Hopefully the restore works.
     
  24. nickrinaldi thread starter macrumors regular

    Joined:
    Jul 21, 2009
    #24
    Final Update

    guess what its not the iphones fault at all, its fine.

    i did a twitter search iphone nj. lots of people have the same issue in new jersey today. because AT&T 3g is down or crippled. AT&T told us to turn off 3g on the phone. and on edge my g/f and I can once again talk to each other on our iphones

    AT&T U SUCK!!!
     
  25. mrat93 macrumors 65816

    mrat93

    Joined:
    Dec 30, 2006
    #25
    I have been having problems for days... Thanks for looking into this, hope it works!
     

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