Iphone problems with sound and crashing

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Stebucko360, Jun 23, 2011.

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  1. Stebucko360, Jun 23, 2011

    Stebucko360 macrumors newbie

    Joined:
    Jun 23, 2011
    #1
    I have an Iphone 3gs now out of the 12 month warranty and for no reason lots of various issues have started to effect the phone.

    The sound has stopped working, sometimes it crackles and may work slightly but most of the time I have no sound at all. This effects both the loud speaker and the speaker ontop of the phone so i cannot hear people on calls, they also cannot hear me but sometimes it decides to start working again but this is very rare!

    The phone also now has a tendancy to crash alot and the lock button will stop working. I either have to do a reset by holding both the lock and home button or sometimes tapping the phone a few times makes it work again :/

    If any one knows a solution to these problems let me know cause my phone is kinda useless atm all i can do is text!
     
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  2. RodThePlod, Jun 23, 2011

    RodThePlod macrumors 6502a

    RodThePlod

    Joined:
    Sep 7, 2005
    Location:
    London
    #2
    Right up until you said tapping the phone sometimes helps, i thought this may have been a software problem. However, the fact that tapping it sometimes fixes the problem, points to a hardware problem that will require dismantling the phone.

    Before you do that, tho, it's worthwhile restoring the phone back to factory settings and reinstalling the latest OS update again (you can do all of this through iTunes).

    If the issue persists in the same way after you have restored, etc., then you have a hardware issue - and so maybe a visit to your nearest Genius bar Would be in order...

    RTP.
     
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  3. Stebucko360, Jun 23, 2011

    Stebucko360 thread starter macrumors newbie

    Joined:
    Jun 23, 2011
    #3
    ok thanks ill give that ago and see what happens. i dont live near any apple stores but i ordered a kit to open the iphone up so ill have a look around for any loose wires!
     
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