Hi I'm currently a first time owner to the iPhone, my iPhone was activated by Orange when I purchased in shop. On getting home I was advised to download iTunes to my laptop (vista) which I have done and most of my music has be coverted to iTunes. I have a few queries/problems that I have been experiencing and it would be much appreciated to have some further views and intel on these. I visited iTunes after download, and have registered with apple id and password etc...In iTunes Help section with regards to iPhone syncing it says once iPhone is connected the iTunes will load and go to file and select sync iPhone to allow me to select my phone - after several tries this isn't happening? In FILE the 'sync iphone' is not highlighted - is there anyway to do this manually or a different way? Also after having these problems I disconnected my iphone from my laptop and it appeared to freeze - showing only a blank screen with the 'apple' logo in the middle, I scouted this forum for help with this and found I had to hold down the on/off switch + home button, I repeated this 5 times before the iphone decided to unfreeze and turn on? - Most of my music library has been converted - how can I go about continuing this? I believe that maybe I'm doing something wrong if anyone can help on either of these too issues it would be much appreciated. Thank you in advance.