iPhone reciever does not work, microphone only works on speaker... help?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by erandall38, Sep 27, 2007.

  1. erandall38 macrumors 6502

    Jun 24, 2007
    I just tried checking a voice mail and it played through but no sound through the ear receiver. Then I tried playing the voice mail over speaker and it worked well through the speaker.

    So I had my girlfriend call me and when it was NOT on speaker she could not hear me talk nor could I hear anything she was saying. Then I put it on speaker during the same phone call and I could hear her talk through the speaker and she could hear me talk through the mic.

    Two questions:

    1) What do I have to do? I tried restarting the iPhone and no change, so now I feel like I am going to have to go restore it which will automatically give me the new software update 1.1.1. right?

    2) Why does this even work like that? It makes it seem like the phone has two mics and one is used while on speaker and one is used while not on speaker, does this make sense? I cant imagine it being that way but it the thought is interesting and it seems to explain why the mic would work in one case and not the other.
  2. drewfus macrumors 6502


    Jul 3, 2006
    Evanston, IL
    I had the exact same issue, but it only happened after I updated to 1.1.1. No sound was coming through when when i took phone calls or tried to listen to voice mail. I just restored the phone through iTunes and everything was fine. Not quite sure why it happened in the first place though.

    OK, update...my speaker stopped working...into the store it goes tomorrow!
  3. Fuchal macrumors 68020

    Sep 30, 2003
    Try plugging in the iphone earbuds headset and then unplugging it again. Every once and a while it gets stuck thinking there's the earbuds plugged in.
  4. drewfus macrumors 6502


    Jul 3, 2006
    Evanston, IL
    Yeah, that's actually what I thought it was at first and tried doing that with my iPhone buds, but that didn't work. That's when I decided to restore it, and all was well for about an hour and then all the sounds except for the ringer stopped working again, and people couldn't hear me, nor I them, on calls except on speakerphone.

    Weird thing is that last night I was just about to make an appointment to bring it in to one of the Apple Stores today, but all of a sudden, I got a call and everything was working again, and up to now it's still working fine. Now I don't know if I should bring it in since I can't reproduce the symptoms consistently enough.
  5. Juggler9000 macrumors newbie

    Feb 24, 2007
    Thanks for that tip. I just had to unplug and reinsert the headphones a few times. It would keep playing music when I pulled em out, as it didn't realize I disconnected them. Eventually, the phone paused when I removed the headphones. I tried the phone again and it worked as it should.
  6. telschow macrumors newbie

    Oct 10, 2007
    Thanks- I was having the same problem and plugging in and unplugging the headphones seemed to fix it.

    Afterwards shaking it seemed to have some effect on it.
  7. harlemink macrumors member

    Oct 10, 2007
    Same thing happened to me. Plugging in and removing the headphones would correct the problem for a while, but once I got 1.1.1 my receiver would stop working for longer and longer periods of time before coming back to life randomly.

    I sent it into apple and they have issued me a replacement phone that's on it's way!
  8. harlemink macrumors member

    Oct 10, 2007

    I got a brand new phone and it's 1.0.2!!

    Now do I play the jailbreak game?
  9. snchpnz macrumors member

    Jul 13, 2007
    I just had that happen to me tonight for the first time. I was getting no sound through the earpiece. I could only make calls using the speakerphone and when I tried to listen to music no sound would come out of the speakers. I restored my iPhone but that didnt fix the problem. What finally fixed it was when I used my headphones to listen to music and after I removed them sound started coming out of the speakers and the phone worked again. I have been trying to re-create the problem but I cant figure it out. I am now worried that the problem will happen again and if I dont have my headphones with me I wont be able to fix it. I will either not be able to use my phone until I get home or I will have to use the speakerphone and have everyone listen to my conversation.
  10. gorgegirl macrumors newbie

    Oct 27, 2007
    thank you!

    Thanks - plugging in and unplugging the headphones until the music figured out to pause when I unplugged them worked. It took about 4 times. Then the phone speaker worked fine. Getting the solution here from other users was SO much easier than trying to either call or go in to get Apple help. Thank you!
  11. MadSparky macrumors newbie

    Nov 1, 2007

    Wow, thanks guys... this totally saved me a trip. Yesterday I had the same problem with the receiver not working but everything was fine on Speaker phone. I was listening to music earlier in the day before the issue popped up.

    It took about 4 times of plugging in the headphones before the issue went away.:eek:
  12. lanray macrumors regular

    Mar 18, 2005
    happened to me, too

    I didn't realize that plugging in the headphones did the trick, but it probably did (at the time). Hasn't happened since.
  13. Nipun macrumors newbie

    Aug 7, 2008
    Microphone and speaker not working

    My phones speaker and microphone is not working, nor can i listern to any songs. something strange is when i call up some one I can hear the caller tune but once the person on the other side takes the call i can't hear any thing. please help to know how to resolve this issue.:(
  14. pawn3d macrumors regular

    Apr 5, 2008
    did that a few times
    worked for me
    thanks :)
  15. scottdt21 macrumors newbie

    Jun 25, 2008
    Plugging/Unplugging Headphones Worked....with modification

    Began to have this problem under ver 2.1 after getting a call while listening to music while the headphones were plugged in. Apple was no help and informed me my warranty on this 1st gen iPhone had just expired. Updated to ver 2.2 with still no help (didn't do a full restore).

    Found the solution here but with one caveat..... plugging/unplugging the headphones while the music played did not work, so I tried doing so while under the original conditions - while listening to music on headphones and having a call come in. Unplugging the headphones while on the call restored sound to the receiver in the phone!!
  16. murphizm macrumors newbie

    Dec 15, 2008
    Plugging/Unplugging Headphones Worked....with modification2

    The 4x plug in-and-out works and ive had to use this trick several times since I got my iphone a year ago, but a few days ago it didnt work. I tried all of the suggestions above in various modes to try to reinitialize and even restored the phone, but to no avail.

    one last shot - i took off the protective cover and...bingo the 4x trick worked! must have been some sort of mechanical interference caused by the cover. so add that to that annoying "my iphone receiver isn't working" checklist
  17. Mindgame macrumors newbie

    Aug 26, 2006
    This has been happening to me on and off for about a month. It has gotten progressively worse and I can only hear calls over the speaker phone now. And some times that doesn't even work. Annoying. I don't use ear buds, and I can't picture carrying them around just so I can plug them in and out 4x to hear a call I should be able to hear normally. Any other suggestions? I was thinking of bringing my phone the the Genius Bar to see if it was a hardware issue, but I have one of them there unlocked ones...
  18. robtheriver macrumors newbie

    Jan 3, 2009

    This was very helpful...worked great...I thought I was going to have to buy a new phone!
  19. khunte12 macrumors newbie

    Jan 12, 2009
    mine still won't work...

    I have had this problem, too.
    When I make calls, I can only hear through the headphones and the speaker. Not the receiver. I have the volume when I make calls all the way up and I still can't hear them
    They can hear me talking, but I can't hear them.
    When I use the ipod, the speaker works. It seems like everyone else had problems with the ipod messing up, too.
    I tried the thing with taking the headphones out and everything, and that didn't do anything to change the receiver during the calls.
    Any suggestions?
  20. One4me999 macrumors newbie

    Jul 5, 2009
    Dont input amped sound into headphone jack!

    A while ago I tried recording a DJ set by plugging the output of my amp into my headphone jack. Bad idea. I started to smell burning coming from the headphone jack. Ever since i did this I have the same problems as you guys. No sound unless on speakerphone. Mic only works on speakerphone. Headphones work fine. Something that is weird- shortly after a speaker phone call ends all my regular sounds work. With that said I imagine there is actually a way for all my sounds to work, but how to produce that exact condition manually is something I need help with.
  21. busyspin macrumors newbie

    Dec 5, 2010
    I had the same problem you did with iPhone 4, iOS version 4.2.1. Your fix did not work for me but I did a restore and then re-synced my content (did not restore from the backup) and this fixed my problem.
  22. pkiula macrumors member

    Mar 29, 2008
    Same problem.

    Restoring etc didn't help. I've also been inserting the earphones in and taking them out all afternoon. About 200 times. Very delicately, so as not to CAUSE a problem more than solving it.

    No luck.

    PhoneView etc are nice useful apps, but utterly useless for restoring content back (like SMS messages and all). Nor did they solve any problem.

    What else?

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