iPhone repair rental unboxing photos

Discussion in 'iPhone' started by iNicholas, Aug 13, 2007.

  1. iNicholas macrumors newbie

    Joined:
    Aug 13, 2007
    #1
    I recieved my rental iPhone today and thought I would share the experience.
     

    Attached Files:

  2. The General macrumors 601

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    Jul 7, 2006
  3. megfilmworks macrumors 68020

    megfilmworks

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    Sherman Oaks
    #3
    Can you imagine any other phone manufacturer going to this much trouble? This is reason alone to go with Apple.
     
  4. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #4
    When I got mine back, it turned out to be a brand new iPhone. The box that the replacement came in looked like a mini-me version of the regular retail box. It was pretty nice. :)

    My only complaint is that I wish Apple wouldn't charge for the loaner phone...

    And no pictures? Sheeeeesh. j/k j/k :D
     
  5. megfilmworks macrumors 68020

    megfilmworks

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    #5
    Yeah that would be great, no charge on the rental, it would get them some serious points.
     
  6. gceo macrumors 6502a

    gceo

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    San Diego, CA
    #6
  7. scriptkitten macrumors regular

    scriptkitten

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    Jul 11, 2007
    #7
    did you have to pay for your loaner?

    my iphone camera died yesterday. i went ot the 24 hour 5th ave store at 1am and they gave me a loaner.

    i gave them my sad puppy eyes and the dude gave in to my jedi mind powers requesting he waive the $30 :)
     
  8. iNicholas thread starter macrumors newbie

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    Aug 13, 2007
    #8
    I did pay for the loaner phone but my boss got me my iphone so I'm probably not as upset about it as I should be.
     
  9. aristobrat macrumors G5

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    Oct 14, 2005
    #9
    Well, no. My other half works there, so ... but others are having to, so I'll whine none-the-less. :)
     
  10. iPhoneHome macrumors 6502

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    Jul 8, 2007
  11. aristobrat macrumors G5

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    Oct 14, 2005
    #11
    On mine, a strip of the screen became unresponsive to touch.
     
  12. Martin C macrumors 6502a

    Martin C

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    Nov 5, 2006
    Location:
    New York City
    #12
    Wow, that's awesome. I agree with aristobrat on this topic. No other company would give you a temporary $600 device while yours is being repaired.
     
  13. bluesman87 macrumors member

    Joined:
    Sep 12, 2006
    #13
    I just took mine in to get the vibrate button replaced since it stopped working completely. The guy gave me a loaner phone and never mentioned paying for it so I never said anything. My friend even knocked it out of my hands at a party and it hit the asphalt. It dinged up the back but when i took it in to get my (seemingly brand new) iPhone they never said anything about that either. Pretty easy!!:):apple:
     
  14. runplaysleeprun macrumors 6502a

    runplaysleeprun

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    Jul 27, 2004
    Location:
    Chicago, IL
    #14
    my ear speaker stopped working. They said they were going to charge me for a loaner, but then they looked up my account, and said they'd give me a free one. I've bought A LOT of computers from them.
     
  15. iAmLegend macrumors regular

    iAmLegend

    Joined:
    Jul 8, 2007
    #15
    I was charged $31 for my loaner phone, and so were the 3 other people I know who had to have their phone repaired. If I have another problem with this phone (through no fault of my own of course) I am going to ask for a new phone, because I shouldn't have to end up paying over $660 for this phone when it was a.) expensive to begin with, b.) under warranty, and c.) I had nothing to do with the defect (in case anyone is curious, my iPhone stopped getting phone service everywhere for no obvious reason.) Waiting almost a week without a phone while it gets repaired is not an option in this day and age, especially if your cellphone doubles as your home phone...so charging that much money for a loaner is just taking advantage of people who have no other choice.

    Shame on you :apple:
     
  16. ecks618 macrumors 6502

    ecks618

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    NYC
    #16
    Or they should just swap out phones like a normal company should.
     
  17. kdarling macrumors demi-god

    kdarling

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    Jun 9, 2007
    Location:
    First university coding class = 46 years ago
    #17
    Apple should do it for free to everyone, considering they stole the ~$350 carrier subsidy buyers should've gotten as the customer. Heck, they should give everyone a massage, dinner and a ride home.

    As for loaners, people are quite often given temporary $50,000+ devices (cars) while one is being repaired.

    :)
     
  18. alanisrox69 macrumors regular

    Joined:
    Jul 10, 2007
    #18
    I've had to do this too, in my opinion it makes no sense for them to send a loaner phone, they should just send a new phone right off the bat and avoid double shipping.

    -Derek-
     
  19. scriptkitten macrumors regular

    scriptkitten

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    Jul 11, 2007
    #19
    exactly. when a key on my blackberry 8700 got sticky they just sent me a replacement and i sent the old one back. that's how cell phone defects should be taken care of.

    i can understand paying $30 for a loaner if you're getting a cracked screen repaired, or if the phone has other self-inflicted damage... but to make people pay for a loaner on a somewhat buggy (altho wonderful) 1st generation phone is almost criminal.
     
  20. mkjj macrumors 6502a

    mkjj

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    Liverpool
    #20
  21. Sweetfeld28 macrumors 65816

    Sweetfeld28

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    Buckeye Country, O-H
  22. LiquidDonut macrumors newbie

    Joined:
    Jul 2, 2007
    #22
    On a side note, I just sent my iPhone in today for the "white dot" problem which the Apple Care rep said it was a defective LCD. Does anyone know what to expect as far as turnaround, I doubt they will take apart the phone to replace the LCD so I bet they just send a new phone. Anyone had this done?
     
  23. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #23
    It took a total of three business days for mine.

    I dropped it off at the Genius Bar around noon Monday, they overnighted it to the Repair Depot who got it and overnighted a replacement back on Tuesday, arriving first thing Wednesday. Total time was slightly under 48 hours, but spread over three days.
     
  24. LiquidDonut macrumors newbie

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    Jul 2, 2007
    #24
    So I may be lucky and get it back on Thursday. Also, was your white dot problem resolved?
     
  25. Anonymous Freak macrumors 601

    Anonymous Freak

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    Dec 12, 2002
    Location:
    Cascadia
    #25
    Damn!?!?!?! I've got a box of those lying around somewhere. I don't need them *THAT* badly. Off to eBay for me!
     

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