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iPhone repair rental unboxing photos

I

iNicholas

macrumors newbie
Original poster
I recieved my rental iPhone today and thought I would share the experience.
 

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megfilmworks said:
Can you imagine any other phone manufacturer going to this much trouble? This is reason alone to go with Apple.
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When I got mine back, it turned out to be a brand new iPhone. The box that the replacement came in looked like a mini-me version of the regular retail box. It was pretty nice. 🙂

My only complaint is that I wish Apple wouldn't charge for the loaner phone...

The General said:
Been there, done that.

Twice.
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And no pictures? Sheeeeesh. j/k j/k 😀
 
did you have to pay for your loaner?

my iphone camera died yesterday. i went ot the 24 hour 5th ave store at 1am and they gave me a loaner.

i gave them my sad puppy eyes and the dude gave in to my jedi mind powers requesting he waive the $30 🙂
 
I did pay for the loaner phone but my boss got me my iphone so I'm probably not as upset about it as I should be.
 
Wow, that's awesome. I agree with aristobrat on this topic. No other company would give you a temporary $600 device while yours is being repaired.
 
I just took mine in to get the vibrate button replaced since it stopped working completely. The guy gave me a loaner phone and never mentioned paying for it so I never said anything. My friend even knocked it out of my hands at a party and it hit the asphalt. It dinged up the back but when i took it in to get my (seemingly brand new) iPhone they never said anything about that either. Pretty easy!!🙂:apple:
 
my ear speaker stopped working. They said they were going to charge me for a loaner, but then they looked up my account, and said they'd give me a free one. I've bought A LOT of computers from them.
 
I was charged $31 for my loaner phone, and so were the 3 other people I know who had to have their phone repaired. If I have another problem with this phone (through no fault of my own of course) I am going to ask for a new phone, because I shouldn't have to end up paying over $660 for this phone when it was a.) expensive to begin with, b.) under warranty, and c.) I had nothing to do with the defect (in case anyone is curious, my iPhone stopped getting phone service everywhere for no obvious reason.) Waiting almost a week without a phone while it gets repaired is not an option in this day and age, especially if your cellphone doubles as your home phone...so charging that much money for a loaner is just taking advantage of people who have no other choice.

Shame on you :apple:
 
Martin C said:
Wow, that's awesome. I agree with aristobrat on this topic. No other company would give you a temporary $600 device while yours is being repaired.
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Apple should do it for free to everyone, considering they stole the ~$350 carrier subsidy buyers should've gotten as the customer. Heck, they should give everyone a massage, dinner and a ride home.

As for loaners, people are quite often given temporary $50,000+ devices (cars) while one is being repaired.

🙂
 
I've had to do this too, in my opinion it makes no sense for them to send a loaner phone, they should just send a new phone right off the bat and avoid double shipping.

-Derek-
 
ecks618 said:
Or they should just swap out phones like a normal company should.
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exactly. when a key on my blackberry 8700 got sticky they just sent me a replacement and i sent the old one back. that's how cell phone defects should be taken care of.

i can understand paying $30 for a loaner if you're getting a cracked screen repaired, or if the phone has other self-inflicted damage... but to make people pay for a loaner on a somewhat buggy (altho wonderful) 1st generation phone is almost criminal.
 
On a side note, I just sent my iPhone in today for the "white dot" problem which the Apple Care rep said it was a defective LCD. Does anyone know what to expect as far as turnaround, I doubt they will take apart the phone to replace the LCD so I bet they just send a new phone. Anyone had this done?
 
LiquidDonut said:
On a side note, I just sent my iPhone in today for the "white dot" problem which the Apple Care rep said it was a defective LCD. Does anyone know what to expect as far as turnaround, I doubt they will take apart the phone to replace the LCD so I bet they just send a new phone. Anyone had this done?
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It took a total of three business days for mine.

I dropped it off at the Genius Bar around noon Monday, they overnighted it to the Repair Depot who got it and overnighted a replacement back on Tuesday, arriving first thing Wednesday. Total time was slightly under 48 hours, but spread over three days.
 
aristobrat said:
It took a total of three business days for mine.

I dropped it off at the Genius Bar around noon Monday, they overnighted it to the Repair Depot who got it and overnighted a replacement back on Tuesday, arriving first thing Wednesday. Total time was slightly under 48 hours, but spread over three days.
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So I may be lucky and get it back on Thursday. Also, was your white dot problem resolved?
 
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