iPhone replacement in under 5 mins!

Discussion in 'iPhone' started by catmonkey, Mar 30, 2009.

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  1. catmonkey, Mar 30, 2009

    catmonkey macrumors member

    Joined:
    Sep 24, 2006
    #1
    Hi,

    Just thought I should share my story about my iPhone (as I have shared many about my MacBook Pro in that forum section!)

    My iPhone developed a crack from top to bottom of the glass/plastic front panel yesterday. I took it in today. The genius (who knew me already from going in with my Mac recently) asked what he could do for me. I simply placed my iPhone face up on the bar, he instantly started the process for a replacement no questions asked! I am now an extremely happy Apple customer again now my Mac and new iPhone are working perfectly again!
     
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  2. uiop., Mar 30, 2009

    uiop. macrumors 68020

    uiop.

    Joined:
    Jul 22, 2008
    Location:
    Grand Rapids, MI
    #2
    Nice! Always great to have an experience like this.

    I sometimes feel embarrassed going to my Apple store because the employees recognize me. :p
     
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  3. eyefoniac, Mar 30, 2009

    eyefoniac macrumors 6502

    eyefoniac

    Joined:
    Nov 21, 2008
    Location:
    Everywhere and nowhere
    #3
    Same kind of experience here, no questions asked service. Every time I purchase Apple Care it pays for itself!
     
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  4. Knowlege Bomb, Mar 30, 2009

    Knowlege Bomb macrumors 603

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #4
    I'm actually known pretty well in the two Apple stores in my area. I'm on my ?10th? 3G I think?

    Also went through three 1st gen replacements. They are pretty accomodating with iPhone replacements. Bad thing is I lost a BSE back shield on my last two replacements... :mad:
     
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  5. Apple iKid, Mar 30, 2009

    Apple iKid macrumors regular

    Joined:
    Mar 29, 2009
    Location:
    Colorado
    #5
    Great to see Apples awesome service in action. ;)
     
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  6. SFStateStudent, Mar 30, 2009

    SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #6
    +1 ^^^ I say take it back until Apple gets it right; Hell, you paid for it and it's within warranty......:cool::cool::cool::cool::cool::cool::cool:
     
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  7. diemos, Mar 30, 2009

    diemos macrumors 6502

    Joined:
    Mar 6, 2009
    #7
    Good story, Apple Service rox.
     
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  8. drakeshipway, Mar 30, 2009

    drakeshipway macrumors 6502

    drakeshipway

    Joined:
    Jun 28, 2008
    Location:
    Oakville, Ontario
    #8
    I really really really hope that the Apple stores sell iPhones in Canada next release.. I hate having to wait for replacements in the mail.
     
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