iPhone replacement warranty length

Discussion in 'iPhone' started by GreyOS, Jun 13, 2017.

  1. GreyOS macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #1
    Hello,

    I bought an iPhone SE 64GB on ebay, it was sold as a brand new Apple replacement and came in a replacement box. My previous understanding was that the warranty on iPhone replacements ends 1 year after the original iPhone's purchase/activation date, or 90 days after the replacement date- whichever is later. However the S/N and IMEI on this iPhone report that it has just a week short of a full year of warranty left. The S/N and IMEI on the replacement box match that on the iPhone and in About etc.

    To me this suggests either:

    - an iPhone was bought new, then quickly replaced and put on eBay within a week. So I am still seeing the length of the original iPhone's warranty, it's just the purchase date is very close to replacement date. The reason I think this is unlikely is that it's the 64GB model - is this still sold, is it likely to have been bought new so recently?

    - or, replaced iPhones can, in some circumstances, come with a full year warranty. Does anyone have a better understanding than I do?

    Thanks
     
  2. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    My understanding in the USA is that the phone will have the "remainder" of the warranty on the original phone.

    If the original phone was going to be out of warranty soon, they do extend the warranty on the replacement for a specific amount of time but not automatically a year.
     
  3. GreyOS thread starter macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #3
    Your understanding is the same as mine which has been called into question in this thread.
     
  4. SparklyPickle macrumors member

    Joined:
    Jun 4, 2017
    #4
    Like Apple told me:

    - If the remainder is less than 3 months, the replacement phone will have a 3 months warranty.
    - If the remainder is more than 3 months, the replacement phone will continue that warranty.


    So it is the remainder or 3 months, whichever is longer.
     
  5. GreyOS thread starter macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #5
    Right. Your understanding is in line with my understanding which I laid out in my post. I'm looking for explanations as to why I have a year on a replacement iPhone. So you think the first option is the only explanation? It was just replaced very shortly after bought new, simple as that?
     
  6. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #6
    You got lucky and you received a full year warranty instead.
    I wouldn't complain to them about it if I was you.
     
  7. Hicksmat1976 macrumors member

    Hicksmat1976

    Joined:
    Jul 12, 2016
    Location:
    Middleton, England
    #7
    I thought AppleCare only started once the device was activated with Apple during the setup process? I purchased an iPhone 6s Plus (new and sealed) a few months ago from a guy who bought it several months before then. He assumed the AppleCare would start when he purchased it and that therefore it only had a few months of the 1 year apple care left, of course he was totally wrong and as soon as I unwrapped the phone and activated it (It was sealed/and unused) I quickly realised it had the full 12 months and day 1 was right there and then. I felt smug for all of 5 minutes.
     
  8. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #8
    It depends and varies by way of purchase and from who and how you order it.
    When I preordered from Apple many times during release weeks the warranty started from the day it was shipped out from China. Not when I activated it.
    It should start from the day you receive and activate it though IMO.
     
  9. GreyOS thread starter macrumors 68030

    GreyOS

    Joined:
    Apr 12, 2012
    #9
    Thanks, to be clear it was sold from a regular person who got a replacement iPhone from Apple, not sold directly by Apple or their distributor.
    --- Post Merged, Jun 13, 2017 ---
    I think it may be because it was a replacement bought by their private insurance company after a claim. Perhaps Apple gives 'replacement' iPhones for this but with full warranty.
     

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