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GreyOS

macrumors 68040
Original poster
Apr 12, 2012
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Hello,

I bought an iPhone SE 64GB on ebay, it was sold as a brand new Apple replacement and came in a replacement box. My previous understanding was that the warranty on iPhone replacements ends 1 year after the original iPhone's purchase/activation date, or 90 days after the replacement date- whichever is later. However the S/N and IMEI on this iPhone report that it has just a week short of a full year of warranty left. The S/N and IMEI on the replacement box match that on the iPhone and in About etc.

To me this suggests either:

- an iPhone was bought new, then quickly replaced and put on eBay within a week. So I am still seeing the length of the original iPhone's warranty, it's just the purchase date is very close to replacement date. The reason I think this is unlikely is that it's the 64GB model - is this still sold, is it likely to have been bought new so recently?

- or, replaced iPhones can, in some circumstances, come with a full year warranty. Does anyone have a better understanding than I do?

Thanks
 
My understanding in the USA is that the phone will have the "remainder" of the warranty on the original phone.

If the original phone was going to be out of warranty soon, they do extend the warranty on the replacement for a specific amount of time but not automatically a year.
 
My understanding in the USA is that the phone will have the "remainder" of the warranty on the original phone.

If the original phone was going to be out of warranty soon, they do extend the warranty on the replacement for a specific amount of time but not automatically a year.
Your understanding is the same as mine which has been called into question in this thread.
 
Like Apple told me:

- If the remainder is less than 3 months, the replacement phone will have a 3 months warranty.
- If the remainder is more than 3 months, the replacement phone will continue that warranty.


So it is the remainder or 3 months, whichever is longer.
 
Like Apple told me:

- If the remainder is less than 3 months, the replacement phone will have a 3 months warranty.
- If the remainder is more than 3 months, the replacement phone will continue that warranty.


So it is the remainder or 3 months, whichever is longer.
Right. Your understanding is in line with my understanding which I laid out in my post. I'm looking for explanations as to why I have a year on a replacement iPhone. So you think the first option is the only explanation? It was just replaced very shortly after bought new, simple as that?
 
I thought AppleCare only started once the device was activated with Apple during the setup process? I purchased an iPhone 6s Plus (new and sealed) a few months ago from a guy who bought it several months before then. He assumed the AppleCare would start when he purchased it and that therefore it only had a few months of the 1 year apple care left, of course he was totally wrong and as soon as I unwrapped the phone and activated it (It was sealed/and unused) I quickly realised it had the full 12 months and day 1 was right there and then. I felt smug for all of 5 minutes.
 
It depends and varies by way of purchase and from who and how you order it.
When I preordered from Apple many times during release weeks the warranty started from the day it was shipped out from China. Not when I activated it.
It should start from the day you receive and activate it though IMO.
 
It depends and varies by way of purchase and from who and how you order it.
When I preordered from Apple many times during release weeks the warranty started from the day it was shipped out from China. Not when I activated it.
It should start from the day you receive and activate it though IMO.
Thanks, to be clear it was sold from a regular person who got a replacement iPhone from Apple, not sold directly by Apple or their distributor.
[doublepost=1497367710][/doublepost]I think it may be because it was a replacement bought by their private insurance company after a claim. Perhaps Apple gives 'replacement' iPhones for this but with full warranty.
 
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