iPhone replacement

Discussion in 'iPhone' started by markjcc, Mar 11, 2014.

  1. markjcc macrumors newbie

    Mar 5, 2014
    My iPhone 5c clicks and or pops when you press on the screen
    Called t-mobile for replacement waited 2 days got it and the replacement device is in poorer condition than mines. It's got 2 heavy scratches on the screen and Chips and or nicks on all 4 corners....

    What should I do...

    My device is new with no scratches and I'm getting a refurb device that's poor.
  2. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    Next time go to Apple or contact them instead. They would give you a perfect replacement.
    Tmobile probably send you some used device they had laying around.
  3. JayLenochiniMac macrumors G5

    Nov 7, 2007
    New Sanfrakota
    That's what happens when you get a refurb from a carrier like T-Mobile, at&t, etc. It's a used phone that's merely cleaned up and not the same as Apple refurbished with brand new case, screen and battery.
  4. ET iPhone Home macrumors 68040

    ET iPhone Home

    Oct 5, 2011
    Orange County, California USA
    Go to T-Mobile and lodge your complaint. This is absolutely taking advantage of you.

Share This Page