iPhone replacements observation

Discussion in 'iPhone' started by AndrewR23, Jul 7, 2015.

  1. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #1
    So I just replaced my iPhone 6 through Apple express replacement and it came with a brand new one year of warranty.

    I always thought in the past that when they gave you a phone it only kept the original warranty or extended it 90 days. For example, if its July 2015 and your warranty expires in August, getting a replacement would extend it to October.

    Anyways just an observation so this may be good news for some of you.
     
  2. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #2
    Should only be 90 days or the remainder of your current warranty - whichever is longer.

    Check your warranty again in a few days. It's been mentioned here that Apple is somewhat slow to update their website on the matter.
     
  3. AndrewR23 thread starter macrumors 68040

    Joined:
    Jun 24, 2010
    #3
    Idk dude. Originally got iPhone 6 Jan 11 2015, warranty expired Jan 11 2016 but this new replacement says warranty expires July 5 and gave me 90 days of technical support. Just rang them up and they confirmed everything looks good.


    Telephone Technical Support: Active
    Your product is eligible for complimentary telephone technical support.
    Estimated Expiration Date: October 4, 2015
    More about complimentary support

    Repairs and Service Coverage: Active
    Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
    Estimated Expiration Date: July 5, 2016
     
  4. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #4
    So, Apple has essentially given you an additional 6 months then, not a year - if coverage was set to expire in January of next year.

    Still more than 90 days though. Do you have AppleCare+?
     
  5. AndrewR23 thread starter macrumors 68040

    Joined:
    Jun 24, 2010
    #5
    No. I dont think they Gave me another 6 months, it seems they sent a brand new device that comes with a full year warranty like all new devices do.
     
  6. hamiltonDSi macrumors 68000

    hamiltonDSi

    Joined:
    Jul 29, 2012
    Location:
    Romania
    #6
    Was the device in a White box or a normal iPhone 6 box ?
     
  7. eelw macrumors 6502a

    eelw

    Joined:
    Sep 19, 2012
    #7
    Well provide update in a few days. It's very likely it will update to Jan 2016 expiry once it works through the system.
     
  8. citivolus macrumors 6502a

    Joined:
    Sep 19, 2008
    #8
    Fwiw, I imagine a screenshot showing the one year expiration date will give you some mileage should you need service after six months...
     
  9. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    Its always the way Eyoung said above.
    They don't give you another full year every time you get a replacement, it's against policy.
    Maybe you got lucky and got away with getting another full year but its not how it typically works with replacements.
     
  10. AndrewR23 thread starter macrumors 68040

    Joined:
    Jun 24, 2010
    #10
     
  11. AndrewR23 thread starter macrumors 68040

    Joined:
    Jun 24, 2010
    #11
    White box. It's been a few days and nothing has changed. Documented everything with pictures too.
     
  12. ABC5S Suspended

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #12
    Are you aware that you can use the EDIT button on the original post to post again soon after the first post, and not start a new post one minute later. Just saying ;)
     
  13. AndrewR23 thread starter macrumors 68040

    Joined:
    Jun 24, 2010
    #13
    Obv I am. I've been here over 5 years. Idk why it did that tbh
     
  14. slippery-pete macrumors 65816

    slippery-pete

    Joined:
    Jun 23, 2007
    #14
    perfect. they say a picture is worth a 1000 words. If I were you I would go down to a local apple store and ask some questions.
     

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