iPhone replacements via Phone? How does this work?

vbman213

macrumors 6502
Original poster
Apr 13, 2010
353
0
So I don't have an Apple store near me. The nearest one is 2 hours away.

I would like to arrange for a replacement. My sleep/wake button rattles and is VERY annoying. It makes me not want to use that button in fear that it will break. I've read of this problem and people getting it replaced on the spot.

How long would I be without a phone? I can't be without a phone for "3 weeks".
 

joe414

macrumors newbie
Aug 3, 2010
19
0
Had to do that once. Took about 5 days.

Called, they overnight a box
You send box back over night
They fix/replace
They overnight new phone

I called on a Monday and had new phone Friday morning.
 

5DollaFootlong

macrumors 6502
Apr 26, 2009
291
1
If you can't be without your phone for 5 days, ask them to do the Advanced Replacement Program. If you're nice, you can even convince your agent to waive the $29 fee. If you have AppleCare on your iPhone, then the Advanced Replacement is free. Basically, they send you a new phone, then you send your old one back to them.
 

vbman213

macrumors 6502
Original poster
Apr 13, 2010
353
0
If you can't be without your phone for 5 days, ask them to do the Advanced Replacement Program. If you're nice, you can even convince your agent to waive the $29 fee. If you have AppleCare on your iPhone, then the Advanced Replacement is free. Basically, they send you a new phone, then you send your old one back to them.
I don't have AppleCare, but I do plan on purchasing it. I just didn't buy it with phone. I was already spending 415 bucks. $315 (Phone) + $100 (Deposit)

I will tell them I'm planning on buying AppleCare! Any recommendations on how to save some money on AppleCare for iPhone?

Edit: I'm on the phone right now... I will update as I get information
 

vbman213

macrumors 6502
Original poster
Apr 13, 2010
353
0
I don't have AppleCare, but I do plan on purchasing it. I just didn't buy it with phone. I was already spending 415 bucks. $315 (Phone) + $100 (Deposit)

I will tell them I'm planning on buying AppleCare! Any recommendations on how to save some money on AppleCare for iPhone?

Edit: I'm on the phone right now... I will update as I get information
Win =)

I will have my replacement on Monday! Once again, Apple has taken good care of me... =)
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.