Hello I recently encountered a problem with my girlfriends iPhone. She was having issues with hers so i suggested we back it up and get a replacement at the apple store. It went well and we were given a new phone! Problem is I've gone to restore her new phone from the previous backup and it keeps failing. I'd like to note ive done these before with no issues at all! The diff is her computer is a windows 7 laptop and i think that's the issue. I have a Mac mini that i use at the moment. Is there a way to transfer her file from that windows computer to the Mac and get this to work? I'll be the hero if i can she's upset right now because she doesn't have all of her information like she had hoped. Thanks so much look forward to all help i receive. Oh it's an iPhone 3GS that she has.