iPhone Return/Exchange Question

Discussion in 'iPhone' started by glide, Jul 11, 2007.

  1. glide macrumors regular

    Joined:
    Jun 15, 2007
    #1
    I need to exchange my phone. Does anyone know if you need to have all the original packaging / receipt with you, or can I just walk into an apple store and swap it out? Thanks.
     
  2. Me1000 macrumors 68000

    Me1000

    Joined:
    Jul 15, 2006
    #2
    Id say it is best to bring everything that came with it...
    ;)
     
  3. thetourist macrumors member

    Joined:
    Dec 29, 2003
    #3
    if its defective you go to the genius bar and get it swapped. if its not, then bring the whole lot and return it.
     
  4. nfocus design macrumors regular

    nfocus design

    Joined:
    Aug 3, 2004
    Location:
    Texas
    #4
    bring it all

    I actually had to exchange my iPhone because the screen had yellow spots on it. The Apple Store requested that I brought back the box and all original contents. You don't need the receipt. They can look up purchase info by the serial number.
     
  5. DiamondMac macrumors 68040

    DiamondMac

    Joined:
    Aug 11, 2006
    Location:
    Washington, D.C.
    #5
    Like everyone else said, BRING EVERYTHING.

    They will want the box, phone, manual, and receipt. If you don't have one, you won't get a return, imo.
     
  6. nfocus design macrumors regular

    nfocus design

    Joined:
    Aug 3, 2004
    Location:
    Texas
    #6
    2 things to keep

    Call me wrong, but I did take out the Apple stickers and the cleaning cloth before exchanging my phone. They don't check for that. I have a stack of Apple stickers from every Apple product I have bought and I figured I could use the extra cleaning cloth:)
     
  7. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #8
    they'll ask that you provide the box and everything, but they'll still swap it with you even if you don't. you just won't get the dock, usb cable, etc.
     

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