I need to exchange my phone. Does anyone know if you need to have all the original packaging / receipt with you, or can I just walk into an apple store and swap it out? Thanks.
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iPhone Return/Exchange Question
- Thread starter glide
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if its defective you go to the genius bar and get it swapped. if its not, then bring the whole lot and return it.
nfocus design
macrumors regular
bring it all
I actually had to exchange my iPhone because the screen had yellow spots on it. The Apple Store requested that I brought back the box and all original contents. You don't need the receipt. They can look up purchase info by the serial number.
I actually had to exchange my iPhone because the screen had yellow spots on it. The Apple Store requested that I brought back the box and all original contents. You don't need the receipt. They can look up purchase info by the serial number.
DiamondMac
macrumors 68040
Like everyone else said, BRING EVERYTHING.
They will want the box, phone, manual, and receipt. If you don't have one, you won't get a return, imo.
They will want the box, phone, manual, and receipt. If you don't have one, you won't get a return, imo.
nfocus design
macrumors regular
2 things to keep
Call me wrong, but I did take out the Apple stickers and the cleaning cloth before exchanging my phone. They don't check for that. I have a stack of Apple stickers from every Apple product I have bought and I figured I could use the extra cleaning cloth🙂
Call me wrong, but I did take out the Apple stickers and the cleaning cloth before exchanging my phone. They don't check for that. I have a stack of Apple stickers from every Apple product I have bought and I figured I could use the extra cleaning cloth🙂
siurpeeman
macrumors 603
they'll ask that you provide the box and everything, but they'll still swap it with you even if you don't. you just won't get the dock, usb cable, etc.