iPhone return without a genious bar...

Discussion in 'iPhone' started by gutterflowerjc, Oct 22, 2007.

  1. gutterflowerjc macrumors member

    Aug 31, 2007
    So, I live in Kentucky, and am possibly getting an iphone WOOT WOOT, my question to you is, the fact that the nearest Apple store is two-and-a-half hours a way is there any way that I can just take the phone back to the Cingular/AT&T store to exchange it if it has any issues? Or must I call Apple, and be out of luck after the 90 days of warranty on the phone? Is this a case where I probably should buy apple care? Any help is very much appreciated.

  2. beeeen macrumors member

    Oct 14, 2007
    My guess is if you buy at the Apple store and you want it returned, you need to go the Apple store and vice versa. Order it online and if you have problems, call customer support and I'm sure you can send it to them. I did this with my broken iPod several times.
  3. Vegeta-san macrumors 6502

    Aug 4, 2006
    I feel ya man...The closest Apple Store to me (Im in Lansing, MI) is like 70 miles away. That's why, whenever I have a problem with my iPhone or iPod's, I just call up Apple and use Applecare (1 year warranty comes with iPhone) to have them send me out an empty box and I send it to them like that. The turnaround tiem is quick too. 3 days max in my experience.
  4. gutterflowerjc thread starter macrumors member

    Aug 31, 2007
    Thanks! That's exactly what I needed to know!
  5. Geffen macrumors 6502

    Sep 23, 2007
    There is an Apple store in Grand Rapids which is about an hour from Lansing.
  6. BigDaddy5 macrumors member

    Dec 6, 2006
    You can not take it to the AT&T store to exchange it. Heck, my local store wouldn't return mine within the 14 day period, when I had a technical issue and wanted them to help me. My nearest apple store was about the same distance, about 2-2.5 hours.

    How do you figure you only have 90 days of warranty? As far as I know, you have a 1 year warranty. You don't have to have apple care to return the phone to apple within the 1 year warranty period. I would suggest buying apple care, but you don't have to unless you want a longer warranty. Again, I would highly suggest it, because AC is very good.

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