iPhone returned by UPS (Delivery Failure) do I need to conact Apple to process Refund

Discussion in 'iPhone' started by Sanooya, Oct 22, 2014.

  1. Sanooya macrumors member

    Joined:
    Sep 25, 2012
    #1
    Hi

    my iPhone got returned to Apple by UPS bucause the 3 Delivery attempts failed

    in Apple page it says the bellow:

    but my iPhone was returned by the shipping carrier; not by me ( it actually says that I can't return because it already esceeded 14 days, but I didn't receive it in the first place)

    my order status still says shipped, it was delivered to apple on Friday by End of the Day

    so today is the 3rd Business day, and it's still showing in my Support File.

    do I need to contact Apple to inquire about processing my refund? or will it be Automatic??
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    Its best to contact apple to be safe, but once they process the delivery failure, you should see a refund.
     

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