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nxpa76

macrumors newbie
Original poster
My iPhone 5s screen just broke up but the phone is still working, it's just that I can't see anything.
I tried to make a backup but then I got the "iPhone backup failed due to not enough free space" message, and I can't delete anything on the phone to get more free space because I can't see anything on the screen.
So, does anyone have any ideas or possible solutions to help me make a backup or to help me gain access in some other way to my phone's information?.

Thanks in advance!!!

(P.S. and I still have aprox 132 free GB on my computer, in case you think I don't have enough free space on my computer)

I've attached screenshots of the 2 messages I receive.
 

Attachments

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Last edited:
My iPhone 5s screen just broke up but the phone is still working, it's just that I can't see anything.
I tried to make a backup but then I got the "iPhone backup failed due to not enough free space" message, and I can't delete anything on the phone to get more free space because I can't see anything on the screen.
So, does anyone have any ideas or possible solutions to help me make a backup or to help me gain access in some other way to my phone's information?.

Thanks in advance!!!

(P.S. and I still have aprox 132 free GB on my computer, in case you think I don't have enough free space on my computer)

I've attached screenshots of the 2 messages I receive.
Sounds like you are trying to sync rather than backup.
 
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