Iphone screen is frozen with black background and apple.. What to do???

Discussion in 'iPhone Tips, Help and Troubleshooting' started by E3EcoLux, Aug 1, 2009.

  1. E3EcoLux macrumors newbie

    Aug 1, 2009
    When I plugged my phone to sync and upload the new software of windows outlook to my phone... the phone prompted me to update to the 3.1 version. I went through the process and it said it had a error # 6 and went to restore. It restored and now my screen is black with the apple and a download bar.. which is only 1/3 complete. Now my phone is locked & frozen. It won't even turn off and not even accepting calls in. What to do????
  2. jmann macrumors 604


    Dec 8, 2007
    bump on a log in a hole in the bottom of the sea
    Hold the lock/home buttons until the phone turns off, and then try the restore again.
  3. E3EcoLux thread starter macrumors newbie

    Aug 1, 2009
    Restored process complete but itunes has been taking taking too long to sync

    Powered it down and restored. The phone went through the restore process but now it's taking more than 5 minutes sync my calender. It usually doesn't take this long....

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