iPhone Screen Turns Off When Someone is Calling

Discussion in 'iPhone' started by wakerider017, Jun 24, 2009.

  1. wakerider017 macrumors 68000

    wakerider017

    Joined:
    Sep 20, 2006
    Location:
    US of A
    #1
    When someone is calling my phone the screen turns on, but half way through the ring the screen turns off, but the ringer keeps ringing. Makes it very difficult to answer a call!!!

    Any fix?
     
  2. JBaker122586 macrumors 65816

    Joined:
    Jun 21, 2007
    #2
    It's likely the case you have on your iPhone.
    It's blocking the proximity sensor.
     
  3. wakerider017 thread starter macrumors 68000

    wakerider017

    Joined:
    Sep 20, 2006
    Location:
    US of A
    #3
    No case on the phone.

    Phone is sitting on the table.

    I don't think the phone uses proximity sensor until it is connected anyway.
     
  4. JBaker122586 macrumors 65816

    Joined:
    Jun 21, 2007
    #4
    Hmm... I'm not sure what to tell you then, other than take it in to Apple.

    Maybe try a restore.
     
  5. Titan12 macrumors regular

    Joined:
    Jun 16, 2009
    #5
    You are correct, the sensor doesnt activate until the call connects.
     
  6. TheCheapGeek macrumors 6502

    Joined:
    Jul 10, 2008
    #6
    Maybe your proximity sensor is broken, my screen doesn't turn off at all on my new 3G S. Im taking it to the apple store tomorrow.
     
  7. wakerider017 thread starter macrumors 68000

    wakerider017

    Joined:
    Sep 20, 2006
    Location:
    US of A
    #7
    Tried a full restore... Same issue persists.

    Taking it in tomorrow.


    Really annoying, because I have about half the normal time to answer a call.
     
  8. dorker macrumors newbie

    Joined:
    Jul 14, 2009
  9. Daremo macrumors 68000

    Daremo

    Joined:
    Jul 3, 2007
    Location:
    Chicago
    #9
    Here's your fix...

    Go to Settings>General>Accessibility>Zoom>Off

    Turn the Zoom feature off, and the problem will go away.
     
  10. Gershon macrumors member

    Gershon

    Joined:
    Jan 28, 2009
    #10
    replace it.
     
  11. Gershon macrumors member

    Gershon

    Joined:
    Jan 28, 2009
    #11
    btw do you have Applecare?
     
  12. Daremo macrumors 68000

    Daremo

    Joined:
    Jul 3, 2007
    Location:
    Chicago
    #12
    Here's your fix...

    Go to Settings>General>Accessibility>Zoom>Off

    Turn the Zoom feature off, and the problem will go away.
     
  13. chox99 macrumors regular

    Joined:
    Sep 3, 2008
    Location:
    IL
    #13
    OP has 3G not 3GS.:rolleyes:
     
  14. Daremo macrumors 68000

    Daremo

    Joined:
    Jul 3, 2007
    Location:
    Chicago
    #14
    Where did the OP say that? If you're judging by the signature, it IS possible it hasn't updated yet. This is the exact bug with zoom enabled, and a ring to black screen would be a HUGE coincidence.

    I'm sticking by the fix until the OP says otherwise, so you can take your rolling eyes and stick them up your... :D:D:D
     
  15. pintree3 macrumors newbie

    Joined:
    Jul 31, 2009
    #15
    screen goes off & can't turn back on when other person hangs up

    I have the same problem, except my screen goes black once I answer the call and its impossible for me to hang up or do anything else--can't turn screen back on, can't go the main menu by using bottom front button. Even turning it off (sometimes my only choice) is not easy. In other words I can't hang up and even if the other person hangs up the screen still won't go on.
    My phone was set to turn off the screen after 2 minutes, then 3 minutes, now 4 minutes and still no change.

    My iphone is 3G and not 3Gs

    Advice would be greatly appreciated
     

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