iPhone screen went black, doesn't work

Discussion in 'iPhone Tips, Help and Troubleshooting' started by iaddict, May 13, 2010.

  1. iaddict macrumors 6502

    Joined:
    May 15, 2007
    #1
    My daughter's iPhone screen is black and will not respond to turning on. Is there something we can try before sending it back to Apple? AT&T said they can't do anything and you have to take it to the Apple Store. We are almost 2 hours away from closest one so that's probably not the best solution for us. I wanted to see if there's something I can do before I call Apple and send it in to them for repair/replacement.

    Thanks
     
  2. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #2
    You could try a reboot (press and hold the home and power buttons until the phone restarts), but if your LCD or battery is bad, it's not going to matter.
     

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