iPhone screen went black, doesn't work

Discussion in 'iPhone Tips, Help and Troubleshooting' started by iaddict, May 13, 2010.

  1. iaddict macrumors 6502

    May 15, 2007
    My daughter's iPhone screen is black and will not respond to turning on. Is there something we can try before sending it back to Apple? AT&T said they can't do anything and you have to take it to the Apple Store. We are almost 2 hours away from closest one so that's probably not the best solution for us. I wanted to see if there's something I can do before I call Apple and send it in to them for repair/replacement.

  2. -aggie- macrumors P6


    Jun 19, 2009
    Where bunnies are welcome.
    You could try a reboot (press and hold the home and power buttons until the phone restarts), but if your LCD or battery is bad, it's not going to matter.

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