iPhone SE (2016) iPhone SE screen dull with green tint

[inscrewtable]

Just bought an iPhone SE that is less than two years old, looks pretty well looked after, it was a cloudy day when I bought it and the screen looked fine. In fact until I compared it to my iPod Touch there didn't seem a problem. I spoke to Apple tech today and they ran a diagnostic and found every component to be running perfectly and no temperature warnings came up. They've booked me in to a store but I thought I'd check here to see if anyone else has had this problem.

The screen on the iPod Touch 6gen has the same contrast and brightness specs as the SE, I used the Touch every day and have been for over two years however when the SE and the Touch are put side by side on full brightness the SE screen is about 70% of the iPod brightness and it has a very green tint. Even my very old iPhone 4S is brighter and not green.

Is this a recognised problem, nothing comes up on a web search that duplicates this.

 

[Atomic Walrus]

I'd say it's possible that it's been replaced with a poor quality 3rd party screen. That display would definitely not pass QC.

 

[inscrewtable]

Surely Apple would see that in their diagnostics? I just checked in coconut battery app and it was only manufactured 16 months ago too.

 

[thadoggfather]

Swap that morose looking thing

 

[iOSUser7]

Have you checked the accessibility settings ? You can adjust the color temperature there so that could be your « issue ». I can’t remember in what sub-menu it is though but you should find it pretty easily.

 

[inscrewtable]

Have you checked the accessibility settings ? You can adjust the color temperature there so that could be your « issue ». I can’t remember in what sub-menu it is though but you should find it pretty easily.

Hey, that's a pretty good tip, no I had no idea that was there. I was able to remove the tint pretty well but that leaves the phone just as dull, here it is compared to iPod and 4s, it's as bright as the 4s and iPod when turned down to 70%. It actually looks better on the photos than real life.

Being from a pro colour lab background this is a useful menu, however it appears to mainly be for colour types of blindnesses. However the Hue feature is almost pretty good, it would be fantastic if instead of the Hue slider they gave us separate CMYRGB sliders.

 

[iOSUser7]

Hey, that's a pretty good tip, no I had no idea that was there. I was able to remove the tint pretty well but that leaves the phone just as dull, here it is compared to iPod and 4s, it's as bright as the 4s and iPod when turned down to 70%. It actually looks better on the photos than real life.

Being from a pro colour lab background this is a useful menu, however it appears to mainly be for colour types of blindnesses. However the Hue feature is almost pretty good, it would be fantastic if instead of the Hue slider they gave us separate CMYRGB sliders.

I see, well sorry it didn’t help, now all I can think of is that you have a defective unit especially if it’s a second hand device, the previous owner could have done some shady things like replacing the screen with a 3rd party crappy screen.

Anyway, you said the Apple Store are going to replace it right ?

 

[inscrewtable]

Yeah, they ran a diagnostic and found everything to be tip top. Funny thing is that the screen looks fine until I do a side by side. We have a two year statutory warranty period in Australia so I'm not expecting a problem I basically just wondered if this was a known issue. I'll report back here what happened.

However the tint screen was still useful because I can make some very fine tuning on my other devices.

I see, well sorry it didn’t help, now all I can think of is that you have a defective unit especially if it’s a second hand device, the previous owner could have done some shady things like replacing the screen with a 3rd party crappy screen.

Anyway, you said the Apple Store are going to replace it right ?

 

[inscrewtable]

Well I am surprised to find out that Apple are unable to detect a replaced screen without opening up the phone! I find this strange because it's possible to type in a grep code into terminal to check the screen on a MacBook.

Turns out that it was a replacement screen! Seller was unaware of this and has refunded the purchase price. So we learn something every day. I'm still surprised that it was able to go through a full phone diagnostic without detection. I prefer 4 inch screens and I'd buy new but I think Apple are going to release a new SE sometime next year and this was going to be a holding phone to replace my iPod Touch 6th gen and iPhone 4s.

Back to the drawing board for me.

 

[scaramoosh]

Yeah well they did the same thing to my iPad Pro, even though one of the speakers was faulty :/ I had to send it back 5 times to get a replacement.

 

[iOSUser7]

Interesting, thanks for sharing your experience.