Iphone Shattered Screen

[ZebraDude]

Good Morning, Gentle folks!

My iPhone 6 plus had gotten jumbled up in my shirt and popped out of my belt case and hit my tile floor hard and the screen popped out and the top shattered OUCHIE!

I have AppleCare + and have not ever damaged the phone (both replacements are still unused)

I made a appt with the Genius Bar this morning (Friday afternoon)

What are my options and costs?

Ps. I was going to get my phone replaced due to loose facetime camera before this happened.

 

[Azzin]

Good Morning, Gentle folks!

My iPhone 6 plus had gotten jumbled up in my shirt and popped out of my belt case and hit my tile floor hard and the screen popped out and the top shattered OUCHIE!

I have AppleCare + and have not ever damaged the phone (both replacements are still unused)

I made a appt with the Genius Bar this morning (Friday afternoon)

What are my options and costs?

Ps. I was going to get my phone replaced due to loose facetime camera before this happened.

$129 or $299, depending on if it's just the screen that needs replacing.

 

[T5BRICK]

$129 or $299, depending on if it's just the screen that needs replacing.

OP has Applecare+. It's $79 for the iPhone 6/6+.

http://www.apple.com/shop/product/S4575LL/A/applecare-for-iphone

 

[ZebraDude]

OP has Applecare+. It's $79 for the iPhone 6/6+.

http://www.apple.com/shop/product/S4575LL/A/applecare-for-iphone

Any chance that I might get a unlocked replacement phone? The damaged phone is a Sprint carrier locked phone.

 

[Azzin]

Any chance that I might get a unlocked replacement phone? The damaged phone is a Sprint carrier locked phone.

No.

You'll get an identical replacement for what you handed in.

OP has Applecare+. It's $79 for the iPhone 6/6+.

Need.more.coffee. 😀

 

[willmtaylor]

Good Morning, Gentle folks!

My iPhone 6 plus had gotten jumbled up in my shirt and popped out of my belt case and hit my tile floor hard and the screen popped out and the top shattered OUCHIE!

I have AppleCare + and have not ever damaged the phone (both replacements are still unused)

I made a appt with the Genius Bar this morning (Friday afternoon)

What are my options and costs?

Ps. I was going to get my phone replaced due to loose facetime camera before this happened.

Back up your phone before you go.