iPhone iPhone-shot videos not playing correctly after iOS6 upgrade

Discussion in 'iOS 6' started by rsmith83, Sep 22, 2012.

  1. rsmith83 macrumors member

    Jun 8, 2009
    Apologies if this has been addressed previously but I wasn't quite sure what to search for.

    I upgraded my iPhone 4S to iOS6 on Wednesday before I left for a brief vacation. I used my phone to shoot several videos while I was away. When I came back, I plugged my phone into my PC and copied them over. They open in QuickTime 7 Pro but I just get sound with a black screen. I figured this may be some kind of codec issue so I uninstalled/reinstalled QuickTime 7 Pro and rebooted my machine. Nothing. Then I noticed that all videos I filmed pre-iOS6 still play fine on my PC. It's only on videos I shot after the software upgrade.

    Is there something that I can do to play these on my PC, or some codec change that I need to be aware of? I am able to open the mov files in VLC and play them, but attempting to convert them with VLC gives me a corrupt, jumbled video. I'd like to be able to edit/rotate/crop some of the videos.

    Thanks for any suggestions.
  2. Paco43 macrumors newbie

    Feb 17, 2012
    I have the same prob, reported to them on 19/20th..No reply's yet. support blames others, only one that will work is Movie Maker!!
  3. techtock macrumors newbie


    Sep 27, 2012
    Same problem here.

    I am currently uploading video to vimeo, then downloading as an mpeg HD file and opening it in my video editor. Bit rate is much lower when I get it back though.

    Videos play if you downgrade to Quicktime 7.6 but not well or VLC as you said. Looks like the issue is a Quicktime codec in the PC version of Apples software because my video edit software plays but drops frames when I regress to 7.6 but plays black on 7.2.2.

    I know. Get a Mac...:apple:
  4. rsmith83 thread starter macrumors member

    Jun 8, 2009
  5. TJ61 macrumors 6502a

    Nov 16, 2011
    Just ran into this myself: 4S, iOS6, Quicktime 7.7.2, Windows 7.

    I Googled it, and the first hit was the Apple forums, where multiple people were reporting the same problem. For now, I took one person's advice to download Quicktime 7.7.1 from oldapps.com. This is better than 7.6 in that it doesn't drop frames. So far it's working for me until a Quicktime update, which I hope is all that's needed (i.e. I hope it's not a problem with the encoding, as I intend to shoot video til then).


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