iPhone X Iphone shows it's charging but doesn't

[mr_tob]

Hi all,

My Iphone X has suddenly stopped charging. I can see the charging symbol (the small lightning) so it means it's connected to the charger but the battery remains at xxx-%. I have tried changing the charger, tried another powerplug, tried a reset but nothing happens.

Can you help me?

 

[Newtons Apple]

If you have used different cables and charger blocks and it still does not charge, you likely need to go to the Apple store to demonstrate.

Do you know someone with a wireless charger? Might try that

 

[mr_tob]

Yeah, tried 3 different cables and charger blocks so it's probably the phone...

 

[chabig]

How much is xxx?

 

[I7guy]

Did you look under settings->battery to see if there is a negative health report?

 

[mr_tob]

How much is xxx?

Right now only 6%

 

[I7guy]

Well one thing to easily do is clean the charger port. With a wooden toothpick try to get any dirt from the charging port. In addition try to blow out the port with compressed air designed for dust removal.