iphone shut down while Erasing All Content and Settings

Discussion in 'iPhone Tips, Help and Troubleshooting' started by seaofcrap, Jun 20, 2009.

  1. seaofcrap macrumors newbie

    Joined:
    Sep 27, 2008
    #1
    I chose to Erase All Content and Settings from my iPhone via Settings ->General -> Reset. While it was doing so, my iPhone shut down and has not been turning on since. It goes to the Apple logo and shuts down. What should I try before going to the Apple Store?
     
  2. nintendoguy macrumors newbie

    Joined:
    Jun 19, 2009
    #2
    Did you plug it in. if the battery dies, it will continue when you plug the phone in
     
  3. seaofcrap thread starter macrumors newbie

    Joined:
    Sep 27, 2008
    #3
    Hey thanks. I plugged it into a plug but it still won't turn on. And when I connect it to my Mac, my Mac doesn't recognize it because the iPhone won't turn on. I made an appointment at the genius tomorrow night. Thanks again!
     
  4. vistokid macrumors 6502

    Joined:
    Jun 26, 2007
    #4
    The exact same thing happened to me last night! Can you tell me how you fixed it please?

    Thanks
     
  5. vistokid macrumors 6502

    Joined:
    Jun 26, 2007
    #5
    Same thing happened to me!

    The exact same thing happened to me last night! Can you tell me how you fixed it please?

    Thanks
     
  6. boatski macrumors regular

    Joined:
    Oct 16, 2008
    #6
    Here's what you do:

    1. Make sure the phone is off.
    2. Plug it into a computer.
    3. Hold down the Home button + the Sleep button
    4. When the apple logo pops up, count to 5, then release the Sleep button, but keep the Home button pressed down.
    5. Wait another 5-8 seconds and release the Home button.
    6. Now a USB Dock cable picture should pop up then just restore the iPhone.

    Same exact thing happened to my 3G last night.
     
  7. vistokid macrumors 6502

    Joined:
    Jun 26, 2007
    #7

    Great! I'll try that out when I get home.

    When you say plug it in do you mean in the wall or on my macbook?
     
  8. boatski macrumors regular

    Joined:
    Oct 16, 2008
    #8
    Sorry, plug it into a computer. It doesn't necessarily need to be plugged into anything, but you'll have to connect it to your computer to restore anyway.
     

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