iPhone store credit has zero $$

Discussion in 'iPhone' started by tribe3, Sep 15, 2007.

  1. tribe3 macrumors 6502

    Joined:
    Nov 1, 2005
    Location:
    Vienna, VA - USA
    #1
    I was just trying to purchase an ipod online and entered the credit# and PIN and it says I have $0.00 credit. Anyone else with same problem?
     
  2. nismo macrumors member

    Joined:
    Aug 27, 2007
  3. attadj macrumors member

    Joined:
    Jun 30, 2007
    #3
    I hope someone isn't hacking the numbers and spending our money :confused:
     
  4. synth3tik macrumors 68040

    synth3tik

    Joined:
    Oct 11, 2006
    Location:
    Minneapolis, MN
    #4
    Send an email with an attachment of your rebate code to iphonestorecredit@apple.com. I was told by a manager last night that some of the codes were given out twice. The email above will help get you your credit. It is the weekend so I am still waiting for my response.


    EDIT: I just got an email back from them that asks me to go back to the rebate page and resubmit my information again. I would assume that you might need to email them first.
     
  5. pugnut macrumors 6502a

    Joined:
    Jul 1, 2007
    #5
    Credit

    When you go online to get your credit they ask if you want a retail or Online credit. They are not interchangable. I have multiple phones and got one of each and worked with no issues.
     
  6. tribe3 thread starter macrumors 6502

    Joined:
    Nov 1, 2005
    Location:
    Vienna, VA - USA
    #6
    Update

    I called Apple and they acknowledged some problems with credit numbers up to yesterday 14th. They made me do the online process again and I received a new code that worked well.
     
  7. ExpyBob macrumors member

    Joined:
    Aug 23, 2007
    Location:
    Tannersville, PA
    #7
    I didn't have to make a choice between retail or online credit. I'm wondering how I can chek to make sure I did get the credit. Is there a place to check its balance?

    Thanks in advance---Bob
     
  8. Cyclotrode macrumors regular

    Cyclotrode

    Joined:
    Jun 30, 2007
    Location:
    Virginia
    #8
    I didn't see anything on the Apple site to check the balance and I would like to know this as well. I'm holding off on using my credit until Leopard is released and I don't want any surprises.

    I probably should have just waited to do my credit around the time I was going to use it since we have until November 30th to claim it.
     
  9. iPhoneyboy macrumors member

    Joined:
    Jul 19, 2007
    #9
    I did it Friday night and it specifically says you CAN use it online or in an Apple Store. Not one or the other.

    Saturday I used it (spent it) and no problems. Hello new MB.
     
  10. question fear macrumors 68020

    question fear

    Joined:
    Apr 10, 2003
    Location:
    The "Garden" state
    #10
    Uh....you went through a different procedure than just about anyone else then. Everyone I've talked to and I got printable codes for use in both places. Not one or the other.
     
  11. siurpeeman macrumors 603

    siurpeeman

    Joined:
    Dec 2, 2006
    Location:
    the OC
    #11
    you can view your gift card balance either on phone or through your account details on the apple online store.
     

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  12. Cyclotrode macrumors regular

    Cyclotrode

    Joined:
    Jun 30, 2007
    Location:
    Virginia
    #12
    Thanks...I just saw that it's also in the FAQ. Silly me for just skimming through that section and missing that.
     

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