iPhone thinks headphones are connected - plays no sound

Discussion in 'iPhone' started by vladobizik, Jun 18, 2016.

  1. vladobizik macrumors 6502

    Joined:
    Aug 21, 2012
    Location:
    Slovakia
    #1
    I have this weird problem with my iPhone 6 Plus. The phone won't play any sounds because it thinks headphones are plugged in while they are not. I can't hear any sounds and can't take any calls - unless I connect headphones. When I disconnect them it goes silent again. I have tried plugging in and out all kinds of headphones, restarting the phone, the usual drill. It also tells me an unauthorized accessory is connected on the lock screen. This is the second time I have had this problem - last time it disappeared by itself. Has anyone experienced and/or fixed this problem?
    Here is a video documenting the problem:
     
  2. dcpmark macrumors 6502a

    Joined:
    Oct 20, 2009
    #2
    Happened to me when I unknowingly got a tiny bit of water in my jack. If that is indeed your situation, it should be fine once it dries out, or even better, take a hairdryer to it to speed up the process. Do not put anything inside to dry it, though.... you can easily damaged the jack.
     
  3. goobot macrumors 603

    goobot

    Joined:
    Jun 26, 2009
    Location:
    long island NY
  4. vladobizik thread starter macrumors 6502

    Joined:
    Aug 21, 2012
    Location:
    Slovakia
    #4
    Thanks a lot. Actually, when it happened yesterday, it was after a workout, so maybe a drop of sweat or something got inside. It has now fixed itself. I still find it strange because this started happening only recently and the first time it happened was on a bus and the phone was nowhere near water.
     
  5. max2 macrumors 68000

    Joined:
    May 31, 2015
    #5
    I think I figured out what causes this.

    Whenever my iPhone reboots overnight by itself this problem occurs again and I have to refix it. :(

    I wish there was a way to stop the iPhone from rebooting and needing to reenter your pin to enable touch id.
     
  6. kdarling macrumors demi-god

    kdarling

    Joined:
    Jun 9, 2007
    Location:
    First university coding class = 46 years ago
    #6
    The head phone problem has been around for years. Sometimes it's the software getting confused, sometimes it's water or lint in the jack, sometimes... who knows?

    Last time it happened to my daughter, we took it to an Apple Store and her 5C was replaced on the spot.
     
  7. max2 macrumors 68000

    Joined:
    May 31, 2015
    #7
    Maybe that is what I should do with my iPhone.
     
  8. kdarling macrumors demi-god

    kdarling

    Joined:
    Jun 9, 2007
    Location:
    First university coding class = 46 years ago
    #8
    If its still under warranty, then yeah make an appointment for repair and go while it's happening.

    Dont' forget to back up everything in case they want to take your phone and give you another.
     
  9. max2 macrumors 68000

    Joined:
    May 31, 2015
    #9
    The closest apple store is about 200 miles away is it worth the drive or is it ok to use the online method instead ?
     

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