iPhone typical water damage

Discussion in 'iPhone' started by xseth, Oct 15, 2010.

  1. xseth macrumors newbie

    Oct 15, 2010
    SO.. I dropped my iPhone 4 in the toilet. Don't judge. I got it out asap and it still seems to work fine.. knock on wood. I got a pop up twice since last night that said something along the lines of "this accessory is not optimized for this iPhone.."

    I called Apple and reported that I had "no idea why I was receiving these messages." He said he put it in my account notes.

    The only water indicator set off is the dock one. If I send it in, will they see the headphone jack one not set off and excuse it?

    Also, if I decide to leave it how it is and I go to request a new iPhone because of the battery life being short, are they not going to want to give me a new one because of the water indicator?

  2. 0007776 Suspended


    Jul 11, 2006
    they will notice that the sensor is tripped so you won't be getting a free replacement. however even if you aren't eligible for an upgrade Apple will still replace it at the subsidized price out of warranty.
  3. xseth thread starter macrumors newbie

    Oct 15, 2010
    Even if one of the sensors isn't activated?
  4. DePaulBlueDemon macrumors regular


    Sep 27, 2010
    Not to be an ass, but don't try to defraud Apple by lying. You dropped your phone in the toilet, why should they give you a replacement?

    Plus they won't, not if ANY water sensor is tripped.

    Don't use the battery as an excuse. If it was a problem before you would have replaced it before. Now you want an excuse to get a replacement for your water damaged phone.
  5. maturola macrumors 68040


    Oct 29, 2007
    Atlanta, GA
    Yes, only 1 sensor activated only means that it got wet only on that side, still no cover by Apple Care
  6. alent1234 macrumors 603

    Jun 19, 2009
    supposedly there are more sensors inside the phone and i've read of people demanding apple open up the phone to check them.

    i just bought a replacement battery for my inlaws dumb phone because the old one had the water sensor tripped. they swear they never got it wet.
  7. xseth thread starter macrumors newbie

    Oct 15, 2010
    That's not what I'm saying at all. The guy at AT&T told me before my 2-year Apple Care warranty was up, I'd be having trouble with battery life. I want to know if the sensor being activated will stop them from letting me claim it.
    Let's not be rude.
  8. saving107 macrumors 603


    Oct 14, 2007
    San Jose, Ca
    Yes, once any of the 4 sensors have been tripped of (2 external, 2 internal), your warranty is void and thus Apple will not replace it (not even because of battery issues). Apple will say that you are having battery problems because your phone has been in contact with water/moisture.
  9. sirslaysalot macrumors member

    Oct 9, 2010
    i wouldn't be so sure of that; i know a couple of people who had the internal sensors tripped, but not the external sensors. apple still did a exchange. though if you dropped it into the toilet, there's a pretty good chance the internal sensor has been tripped.

    ps that only applies to the iphone4 since the iphone 3g/3gs don't have internal moisture sensors.
  10. Drewsky87 macrumors 6502


    Dec 5, 2008
  11. saving107 macrumors 603


    Oct 14, 2007
    San Jose, Ca
    All iPhones have internal sensors, but in different locations.

    Drewsky87, we Googled the same website.
  12. spikefood macrumors regular

    Apr 1, 2008
    I'd recommend you turn it off and store it in a bag of rice for a few days to remove any moisture. Its water plus electricity that will kill the device. If its wet you at least have a chance to dry it.
  13. sirslaysalot macrumors member

    Oct 9, 2010
    hmm my bad. but they haven't really looked at internal sensors until the iphone 4 was released. before, it was external sensors tripped = warranty void. seems to have changed. now they actually seem to look at the internal sensors as well so its not entirely difficult to convince them that the external sensors being tripped was the work of excessive humidity etc.
  14. spikefood macrumors regular

    Apr 1, 2008
    excessive humidity would make the sensors more pink than a dark red. Dropping it in the toilet likely bumped it to dark red.
  15. uiop. macrumors 68020


    Jul 22, 2008
    Grand Rapids, MI
    A dab of bleach is your answer for making things white.
  16. james92se macrumors 6502a

    Jun 21, 2010
    Dallas, TX
    How do you even know that the "This accessory is not optimized for iPhone" message is necessarily due to falling in the toilet?

    I've randomly gotten that message on all of my iPhones over the years from time to time and have never even remotely gotten any of my phones wet
  17. Hellishness macrumors 65816


    Jan 27, 2010
    Bay Area, CA
    What's the point of the internal sensors? I'm on my 3rd iP4 and I've had two iPod touches, an the second and third ones have all been warranty replacements and they checked the headphone jack and 30-pin connector, but never bothered to open it up to check the internal sensors...
  18. darbyclash34 macrumors regular

    Nov 9, 2007
    They definitely check the internal sensors on all iPhone's aside from the original, as it doesn't open. One hundred percent. As to coverage, it's up to the Genius in front of you. Go in, try your luck.

    Also, humidity will not trip the indicators. It will not. Check the 3M materials website on liquid indicators, it is industry standard for these materials and the one's used in the iPhone. They are called submersion indicators, if they're tripped, water hit that indicator. Not water vapor.
  19. sirslaysalot macrumors member

    Oct 9, 2010
    you're wrong actually. its happened before (alot) here in singapore during the 3G/3GS era. there's even a pretty long thread about it on a local forum but i'll have to search

    edit: found it. there you go. unless you're saying everybody in that thread who claims they have a tripped sensor through humidity is lying, then i have no comment.
  20. darbyclash34 macrumors regular

    Nov 9, 2007
    I'm definitely not saying they're lying. And I do not rule out that certain conditions could cause a defect in the way the sensors trip.

    At the same time, how many of us here have kept an iPhone in the bathroom while they are showering? That will almost certainly reach similar, if not more extreme, conditions to those mentioned in those posts. Yet, I have yet to trip an indicator from that.

    Furthermore, I live in an area with similar mean and high humidity ratings. I just checked. In the morning, the average humidity hovers right around 90-91%. That's average. Does it trip the LSI? No.

    There are many ways for someone to trip an LSI without realizing. Caught in a rainstorm, putting their phone in a cup holder directly after taking a drink out of it, etc. It happens. I'm definitely not saying that they are lying, nor that the idea is totally impossible and that there has never been a defect in the way the detection systems work. But there is a reason that many manufacturers stand behind this technology, and recommend you stay within the environmental standards they say their products work within.

    The original forum posting you quote actually says the nominal operating humidity for the iPhone says, 5-95% relative humidity. I can't speak to selling a product in an area where normal life will exceed those limits, but I can say in that situation, the fine print says you shouldn't have the phone in those conditions. I'm not making a judgement statement on any of this. I'm just saying that if the phone is used within the specified operating conditions, the liquid indicator will not trip, and that while living in an environment similar to the one described, I have never had it happen. Nor has it happened in the more extreme example of keeping the phone in a closed bathroom while showering. My empirical evidence has me convinced that 3M has made a product that works as described, meaning that the sensor trips when it hits liquid, and not in any other situation.

    Your mileage may vary.
  21. KzR macrumors newbie

    Oct 10, 2010
    Woah, that's scary. Imagine if the earphone jack has a little moisture, it'll definitely trigger the LSI in the earphone jack. If one of the external indicators are activated, will Apple check the internal ones to determine if the warranty is void?

    It makes sense to void the warranty if the internal ones are activated. But it's really ridiculous if the warranty is void just because the indicator that is always exposed to the surroundings, is activated.
  22. xseth thread starter macrumors newbie

    Oct 15, 2010
    I still think that if you possibly have your phone in the bathroom while taking a shower, it's going to be humid and it will set off a sensor, regardless of the "engineering" of the water sensor.

    But you said it would only be $200 to receive a new (refurbished) iPhone after water damage? Will the AppleCare you bought transfer to this iPhone?
  23. SnowLeopard2008 macrumors 604


    Jul 4, 2008
    Silicon Valley
    Unless you take a really steamy and long shower, it won't trip the LSI. I was sick yesterday so I took a nice steamy shower that lasted for about an hour. My iPhone was on a table about 2 feet from the shower door the entire time. Unless you are do that 24/7, you'll most likely be really dehydrated before the iPhone's water sensor is tripped.
  24. gmfeier macrumors member

    Jul 24, 2008
    North Carolina
    Dropped my 3G in the toilet yesterday...

    ...pretty much dead. 20 hours in a bag of rice worked wonders and It's running fine now. Had to throw the rice out, though.
  25. Pez555 macrumors 68020


    Apr 18, 2010

    you dropped your phone down the toilet, you should pay the consequences.

    regardless of that point Apple have changed their warranty t&c's regarding the water sensors, it is still possible you can get a replacement with just one tripped. Doesnt hurt to go and give it a go anyway

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