iPhone unlock on orange?

Discussion in 'iPhone' started by Uplift, Nov 2, 2012.

  1. Uplift macrumors 6502

    Joined:
    Feb 1, 2011
    Location:
    UK
    #1
    My contract was up on orange so i renewed it and upgraded from a 4 to a 5. I contacted orange to unlock the 4 and they charged me £20.

    I've been told it should have been free since the contract was up, is this correct/incorrect before i complain?
     
  2. roxxette macrumors 68000

    roxxette

    Joined:
    Aug 9, 2011
    #2
    If contract is up it should be free, but maybe that depends on the country.
     
  3. Daveoc64 macrumors 601

    Joined:
    Jan 16, 2008
    Location:
    Bristol, UK
    #3
    That's entirely correct.

    Orange charges £20.42 for an unlock regardless of whether the contract has expired or not.

    http://help.orange.co.uk/orangeuk/support/personal/474187
     
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.

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