Iphone unlock problems

Discussion in 'iPhone Tips, Help and Troubleshooting' started by kainechris83, Dec 23, 2016.

  1. kainechris83 macrumors newbie


    Dec 23, 2016
    i wonder if anybody could help. i purchased a iphone 5s on ebay which was originally from ireland but i had it sent to the uk. The person who sold it said and advertised it as unlocked, but no matter which sim ive tried i get the sim not supported message. i have done an imei status check and it said

    iphone carrier/network : unlock
    sim unlocked :true

    why is the phone not unlocked im confused lol , the seller reset the phone before shipping, could this revert it back to its unlocked state?
  2. laudern macrumors 6502a

    Jan 5, 2011
    The seller can reset the settings one million times, it won't make a difference. The phone has been set to work on only a specific networks bands.

    It is a bitch to get around with some type of sim card physical insertion. I don't know if it is an option any more.

    You got a fully functional iPod. Get some cool tunes on it and enjoy. Or complain to the seller and get your money back.

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