iPhone Upgrade Enrollment Issues. Not Showing I am Enrolled.

Discussion in 'iPhone' started by jaybar, Sep 29, 2017.

  1. jaybar macrumors 6502a


    Dec 11, 2008

    I just purchased an 8 Plus via the Apple iPhone Upgrade Program (online). My loan was approved. I received the phone. I returned my old phone. I received an email from Apple that the trade in was completed and the associate loan was cancelled. Yet when I go to check enrollment, my new phone does not come up as enrolled. Should I be concerned or do the systems need time to update?

  2. Shadowbech macrumors 601

    Oct 18, 2011
    Planet iPhone
  3. Kahsheh macrumors regular

    Sep 14, 2016
    Where are you checking enrollment? If via Citizens one, you will most likely need attach the loan to your account.

    If looking via the apple store, it is not yet updated. My shows not enrolled as well.
  4. jaybar thread starter macrumors 6502a


    Dec 11, 2008
    I just attached the loan in citizens. It is the Apple Store that is not updated.

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3 September 29, 2017