iPhone 11 Pro iPhone upgrade program and citizens bank

[ej2zo]

So I got off the phone with citizens bank today and apparently it is a “hard pull” every time you take out a loan with them (ie: upgrade your iphone every year). This is kind of disappointing. I thought it would be a soft pull after the first year. So essentially if you upgrade every year you’re always carrying 2 hard pulls on your credit report because each one takes two years to go away on your report.

 

[techiegirl]

It wasn’t a hard pull for me this year. I signed up for iup last year.

 

[ej2zo]

It wasn’t a hard pull for me this year. I signed up for iup last year.

Maybe ymmv but that is what the rep told me. Ugh

 

[adamj121]

This is my third year, only had the initial hard pull.

 

[ant the ninja]

This comes up every year. It’s definitely a YMMV type of thing. I have done it since it came out and I only got the one hard pull at start up, however my wife received a hard pull this year.

Not the end of the world eitherway.

 

[LucyLouie]

Hard pulls stay on your credit report for 24 months but only count against your score for 12 months, so don’t worry too much about it.

 

[Shadowbech]

So I got off the phone with citizens bank today and apparently it is a “hard pull” every time you take out a loan with them (ie: upgrade your iphone every year). This is kind of disappointing. I thought it would be a soft pull after the first year. So essentially if you upgrade every year you’re always carrying 2 hard pulls on your credit report because each one takes two years to go away on your report.

While it's YMMV, it's been a soft pull for me for the past 2 years and this would be my 3rd time with just a soft pull.

 

[ctbaz]

This comes up every year. It’s definitely a YMMV type of thing. I have done it since it came out and I only got the one hard pull at start up, however my wife received a hard pull this year.

Not the end of the world eitherway.

She has been on it from the beginning too? Hmm seems they do random hard pulls on current IUP members or they do soft pulls for IUP members upgrading and if they see something then they do a hard.

I am in the same boat as you. Only hard pull was my first time.

 

[ant the ninja]

She has been on it from the beginning too? Hmm seems they do random hard pulls on current IUP members or they do soft pulls for IUP members upgrading and if they see something then they do a hard.

I am in the same boat as you. Only hard pull was my first time.

Yup! She has been in since the start like me. They must use some weird algorithm that randomly selects which to hard pull based on something.

I wouldn’t believe the reps when they say every time will be a hard pull, half the time they don’t know what’s going on.