iPhone Upgrade Program Database Incorrect.

Discussion in 'iPhone' started by jaybar, Sep 18, 2016.

  1. jaybar macrumors 6502a

    jaybar

    Joined:
    Dec 11, 2008
    #1
    Hi

    I purchased an iPhone 7 plus on Friday, via the Apple Upgrade Program. When I access the Apple Upgrade link, my IMEI and serial number are verified. I am told I have already paid off the phone and can keep it. This is impossible as Citizens Bank just took their first payment.

    Do I have to contact Apple, as I don't want this to screw up next year's Upgrade?

    Thanks in advance.
     
  2. kjotwani macrumors regular

    Joined:
    Sep 11, 2014
    #2
    Give it sometime(prolly 2-3 business days). It's showing this way for a couple of folks
     
  3. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami
    #3
    I would give it a week or so before you see accurate information on the loan. The banks aren't open until tomorrow anyway. In the meantime always save your original receipt and don't worry about it.
     
  4. SisterBlue22 macrumors 6502

    SisterBlue22

    Joined:
    Apr 29, 2015
    Location:
    Arizona
    #4
    Mine is saying this too...I'm sure it's just because nothing has updated since Friday, and the new loan isn't in the system yet.
     
  5. kjotwani macrumors regular

    Joined:
    Sep 11, 2014
    #5
    The only thing I hope is they cancel the old loan before the due date for its payment. Else it's gonna be a bigger hassle
     

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