iPhone Warrenty Replacement

Discussion in 'iPhone' started by jakepolo, May 24, 2009.

  1. jakepolo macrumors member

    Joined:
    Nov 7, 2008
    #1
    So, I got the cracks in my phone. Bought it last july, never dropped. Could I get it replaced by warrenty? Alos, the screen has a small scratch, could that hurt my chances?
     

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  2. iRich1G macrumors member

    Joined:
    May 24, 2009
    Location:
    The Nasty Apple, Taxachusetts
    #2
    All I can say is try, it you've got nothing to lose. But unless you have apple care, your warranty runs out soon. Apple just replaced my iPhone 3G 8GB no questions asked. My problem was internal though.
     
  3. jakepolo thread starter macrumors member

    Joined:
    Nov 7, 2008
    #3
    I have apple care. I'll take it in soon and update this.
     
  4. Dr. Cabrera macrumors 65816

    Joined:
    Aug 25, 2008
    Location:
    Los Angeles
    #4
    Translation :

    My phone has minuscule cracks in the plastic that never really bothered me since it didn't really affected my phone that otherwise works 100%, but now

    I have a scracth on my phone and now I want a new one :rolleyes:
     
  5. The Californian macrumors 68040

    The Californian

    Joined:
    Jan 17, 2009
    Location:
    Surfers Paradise
    #5
    Oh Dr. Cabrera, your cynicism always brightens my day.
     
  6. con500 macrumors regular

    Joined:
    May 9, 2009
    #6
    :cool: Hmm, Someones having a bad day :D
     
  7. maceleven macrumors 6502

    #7

    FYI my iphone had a crack in it on the bottom were it's charger plugs in right in the middle going up about a inch long, i saw a "genius" i recognized at a restaurant showed it to him told him i dropped it , he said it does not look like you dropped it bring it buy to the store maybe they will switch it out and they did no problem. I showed it to the genius at the bar he said all i can do is switch it out for you .:apple:
     
  8. annk Administrator

    annk

    Staff Member

    Joined:
    Apr 18, 2004
    Location:
    Somewhere over the rainbow
    #8
    I don't think this comment is fair at all. To me, it sounds like the OP got the cracks (that are a known issue, are they not? :confused:), and the concern is that the scratch might make Apple think that the crack is user-caused.
     
  9. jakepolo thread starter macrumors member

    Joined:
    Nov 7, 2008
    #9
    exactly. I scratched the screen last year, the cracks turned up in the last few weeks. And part of the reason you buy an apple product is because it looks good, so if it doesn't and it's apple's fault, why not replace it?
     
  10. John T macrumors 68020

    John T

    Joined:
    Mar 18, 2006
    Location:
    UK.
    #10
    How do you fathom that out? :confused:
     
  11. Dr. Cabrera macrumors 65816

    Joined:
    Aug 25, 2008
    Location:
    Los Angeles
    #11
    Well I'm still confident ( and someone reassured now) that the OP wants to replace the iPhone for cosmetic reasons alone.

    I would go into the apple store and show them the "cracked case" thread from this forum, that should strengthen your argument for replacement.


    They will probably replace it if the crack is significant enough

    I wouldn't even mention the scratch in the front.
     
  12. jakepolo thread starter macrumors member

    Joined:
    Nov 7, 2008
  13. jakepolo thread starter macrumors member

    Joined:
    Nov 7, 2008
    #13
    To follow up, I took it in and they replaced the screen because there was dust under it. The repair job was done improperly, I brought it back and they gave me a brand new one.
     
  14. daflake macrumors 6502a

    Joined:
    Apr 8, 2008
    #14
    Umm... Stress cracks in the plastic are well known and I had my phone replaced because of this. Nothing new there so the you should have gotten a new phone.
     

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