iphone was dropped screen facing up and now does'nt do anything please help?????

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jokersSanK, Nov 24, 2010.

  1. jokersSanK macrumors newbie

    Nov 24, 2010
    i was at college when i dropped my iphone, screen facing upwards. i picked it up to find that it was off but in no visable broken conditon , and would not turn back on. later that day when i got home i plugged it into the wall charger and nothing no back lighting or charger symbol. i then plugged it into the laptop(itunes) and still nothing. i then held the home button and slepp button at same time and the laptop found it, but it was in recovery mode so i tried to restore it but comes up with error code 1601. i then updated itunes to the newest update and then tried to restore again, it then come up with error code 2005. please help as i need my phone for everyday uses. And what part do i need to replace. all coments appreciated ty....!!!???

    dam phone:mad:
  2. mKTank macrumors 68000


    Jul 2, 2010
    Probably the whole thing will have to be replaced. Consult Apple support.
  3. jokersSanK thread starter macrumors newbie

    Nov 24, 2010
    is their any1 out there who knows the precise problem or is it kanacered!!!!!!! ty:)
  4. chargit macrumors 6502a


    Jan 17, 2010
    Evansville, In
    if iTunes is seeing your phone in recovery mode you need to download tinyumbrella and then select kick out of recovery. this should get you back to normal but if you dont see anything on the screen then your lcd went out. its impossible to give you the exact problem without seeing the phone. it could possibly have come unplugged inside the phone when it hit the ground but most likely not.
  5. SDub90 macrumors 6502a

    Nov 9, 2009
    Long Island
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8B117 Safari/6531.22.7)

    Error 2005 may also Mean your usb connection is bad, so probably the dock connector also. If it's under warranty bring it to apple and hope you get lucky with the rep
  6. jokersSanK thread starter macrumors newbie

    Nov 24, 2010
    thanks for the posts guys will try them, lol my warrenty ran out a day before i droped it :mad:
  7. CSMchris376, Nov 26, 2010
    Last edited: Nov 26, 2010

    CSMchris376 macrumors regular

    Mar 13, 2010
    Check this Apple Support document regarding those error codes. http://support.apple.com/kb/ts1275 Here is the appropriate print of those codes, just check the document for any further suggestions if something here doesn't work.

    Error 1602: Try the following steps to resolve this error:

    1.Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    2.Follow the steps listed for Error 1604.
    3.This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

    Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the USB 30-pin dock-connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1.Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    2.Restore and wait for error 1604.
    3.When prompted, click OK.
    4.Close and re-open iTunes while iPhone remains connected.
    5.iPhone should now be recognized in Recovery Mode again.
    6.Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

    Error 2000-2009: (2001, 2002, 2005, 2006, 2009, and so on) If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. Learn how to reset the SMC. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue continues, it may be related to conflicting security software.
  8. mKTank macrumors 68000


    Jul 2, 2010
    Sure, go ahead and attempt a bunch of software fixes for a hardware problem. That'll help.

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