My iPhone 5 has been having battery issues since last year, so when I brought it to the Apple Store last year they mentioned a recall on the battery. Fast forward as I didn't have time, I took my phone in today to have it serviced.
They said they would replace the battery, which only took an hour.
When I picked it up, the service rep (not the technician) told not only did they replace the battery, but also the screen. He mentioned when the tech tried to removed my screen it broke in 2, said sometimes the glue can come loose. I'm not sure if he meant the LCD and glass separated, or the glass broke in 2.
When I got home I had more time to look at it and notice there are scratches on the glass. They are not big, hair thin scratches, but about 6 of them.
If they had to replaced the glass... Would they have given me a refurb glass part? My previous screen was in mint condition, so if I take it back will they correct, thx.
They said they would replace the battery, which only took an hour.
When I picked it up, the service rep (not the technician) told not only did they replace the battery, but also the screen. He mentioned when the tech tried to removed my screen it broke in 2, said sometimes the glue can come loose. I'm not sure if he meant the LCD and glass separated, or the glass broke in 2.
When I got home I had more time to look at it and notice there are scratches on the glass. They are not big, hair thin scratches, but about 6 of them.
If they had to replaced the glass... Would they have given me a refurb glass part? My previous screen was in mint condition, so if I take it back will they correct, thx.