Iphone Will Not Dial Out or Receive Calls

Discussion in 'iPhone Tips, Help and Troubleshooting' started by chepack, Mar 28, 2009.

  1. chepack macrumors newbie

    Joined:
    Mar 28, 2009
    #1
    My phone has stopped dialing out. It shows I have full bars but when I dial a number before it rings it drops to no bars and drops the call.

    Also, when someone calls me I answer but they can't hear me then after a few seconds it drops the call.

    I have tried a restore but it didn't fix the problem. Any suggestions?
     
  2. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #2
    Try taking the SIM card out then put it back in. Then try a hard boot, hold down home button and on/off button until silver apple appears, then let go. If that doesn't work, then start up while connected to your computer and have iTunes up and running; if that doesn't work, then a trip to the Apple Store....
     
  3. chepack thread starter macrumors newbie

    Joined:
    Mar 28, 2009
    #3
    Thanks, I tried those steps and nothing. Looks like a trip to the Apple Store on Monday.

    Just one last question, I bought the phone through AT&T do I still need to go to the Apple Store?
     
  4. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #4
    Doesn't matter where you bought it; it should still be under warranty with AppleCare Support. They'll probably replace your iPhone on the spot. When was the last time you did a backup?
     
  5. chepack thread starter macrumors newbie

    Joined:
    Mar 28, 2009
    #5
    I backed up today. Every other feature of the phone works fine except calling. Guess I should consider myself lucky that I have all my data backed up.
     
  6. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #6
    Have you tried calling AppleCare Support? Do you know how to setup an appointment via the internet?
     
  7. chepack thread starter macrumors newbie

    Joined:
    Mar 28, 2009
    #7
    No I haven't ever had to set up an appt. I haven't called Apple Care yet, may do so tomorrow. I have the extended Apple Care so I should be fine.
     
  8. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #8
    Yup, sounds like you've got a handle on it; keep us advised. Good luck......
     
  9. aaurel1an macrumors newbie

    Joined:
    Feb 7, 2012
    #9
    FIXED - i guess

    Hello there,

    I don't know if you have same problem as me, but on me it worked fixing it this way:

    - go to airplane mode
    - deactivate/reactivate or reactivate cellular DATA
    - deactivate airplane mode
     

Share This Page