Iphone will not restore or update 2.2

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Riotamt, Nov 22, 2008.

  1. Riotamt macrumors newbie

    Joined:
    Nov 22, 2008
    #1
    Well when i tryed installing the 2.2 update it said there was an error then it wanted me to restore my phone and it wont even restore my phone i get an error saying "The Iphone could not be restored. An unknown error occurred (1016). Does anyone know why it would be doing this or how to fix it? Yes i am using vista and no i have never unlocked my phone.
     
  2. tamasvarga67 macrumors regular

    Joined:
    Sep 29, 2007
    #2
    I had the same problem with the 2.1 update. Althought the update process started but I got the error message. Finally I figured out that the downloaded firmware was corrupt I downloaded it again that solved the problem.
     
  3. the 1 macrumors newbie

    Joined:
    Jul 26, 2008
    #3
    2.2 error ( no service )

    i,m having same problems with 3g 8gb on 02 network , running vista .
    my error code was 1013 , tried again error 13 ,
    then i tried downgrading back to 2.1 , same as before , 1013 .

    changed usb port and i managed to update to 2.2 and now my iphone screen says no service in carrier corner and "WAITING FOR ACTIVATION" , "THIS MAY TAKE SOME TIME" been waiting 2 hours now

    please help :confused:
     
  4. trpherson macrumors newbie

    Joined:
    Nov 22, 2008
    #4
    iPhone 2.2 Restore Crash

    Same deal. I have iPhone 3G 8GB phone. WINXP. It crashed during the 2.2 update and can not be restored. Gives error 14 (unknown error). Will try downloading 2.2 again, but it appears like I am dead in the water. Tried many times to restore, reboot computer, etc. with no success.
     
  5. nickspohn macrumors 68040

    nickspohn

    Joined:
    Jun 9, 2007
    #5
    Plug the phone into the computer.
    Close itunes
    Turn off iPhone.
    Hold down the power and home button, and when the Apple logo appears, let go of the power button, but hold onto the home button.
    Wait until iTunes opens up and says the phone is in DFU mode.


    Then try restoring / upgrading.
     
  6. Riotamt thread starter macrumors newbie

    Joined:
    Nov 22, 2008
    #6
    Nick

    Hey nick do me a favor and go online more often :(
     
  7. nickspohn macrumors 68040

    nickspohn

    Joined:
    Jun 9, 2007
    #7
    lmao i didn't even realize that was you, you bad.
     
  8. Riotamt thread starter macrumors newbie

    Joined:
    Nov 22, 2008
    #8
    Well this morning i called up tech support they walked me through some things and then they just told me to take it into the apple store and they gave me a new phone cause they got the same error messages and had no clue why it was doing that.
     

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