iPhone with Exchange problems

Discussion in 'iPhone Tips, Help and Troubleshooting' started by wiz561, Jul 14, 2008.

  1. wiz561 macrumors newbie

    Nov 30, 2007

    I am attempting to setup my iPhone to get my mail from the exchange server but am having problems. I set it up correctly using the following directions...


    I know that it is somewhat working because if I put something in wrong, it gives an error message, such as invalid servername or something like that.

    However, when I set it up correctly, everything goes through but it gives me the following message...

    configured for sync (null)

    Right after I save the configuration. If I go into the mail portion, I can see the Inbox, which I belive is there just as default. No mail is downloaded to the phone and I get an error message when I send a message.

    Unfortunately, I don't have access to the exchange server logs, so I don't know what's going on. Is there a 'debug' function for the mail on the iPhone? :-/ I also know that ActiveSync is setup and working correctly because I used a Windows Mobile 6 VM and it worked great downloading and sending mail. But for some reason, I'm just having problems trying to connect to it on the iPhone....and I really wished that it would work because I hate carrying around a blackberry...

  2. bitty417 macrumors member

    Jul 2, 2007
    I'm having a similar problem.

    I know things are somewhat working because it will download my Exchange server folder list, but every folder shows up empty. When I click the refresh icon it updates the last checked time and does not give me any error messages. No mail is displayed.

    I am able to send email.

    I found this on Apple's site. Didn't work for me, but maybe for you?

  3. wiz561 thread starter macrumors newbie

    Nov 30, 2007
    Thanks, but I already tried that. :-( I did see a util called the iPhone Configuration Utility. I haven't tried it yet...but doubt it will make things work.

    Here is another thread over at the apple discussions about the same exact problem...


    Who knows, maybe that will help you out!
  4. connectedgeek macrumors newbie

    Jul 15, 2008
    Has anyone had an issue with your iPhone rebooting randomly after you initialized the Exchange?
  5. datapimp macrumors newbie

    Jul 15, 2008
    Exchange is running as Backend server

    I found that since we have a front end server and other servers at work that by editing our DNS to have a A record of something like iphone.maildomain.co.uk (point ot the front end servers IP) then pointing my IPhone to that for the exchange mailserver was able to get Active Sync working, the process was super quick as well.

    Hope that this helps you all

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