iPhone Won't Backup to iCloud

Discussion in 'iPhone' started by blairh, Apr 11, 2016.

  1. blairh macrumors 68030

    blairh

    Joined:
    Dec 11, 2007
    #1
    For a week now my iPhone won't backup to iCloud. I have been receiving the message that there is not enough storage via an alert notification (not an email).

    I have 1.3 GB's available in iCloud and about 1 GB on my iPhone.

    That should be plenty of storage, correct?
     
  2. rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #2
    pay the 99 cents for 1 month and see if it helps

    its probably not enough , i had that same problem. , i ended up paying for 200 gig when i thought i had enough room
     
  3. blairh thread starter macrumors 68030

    blairh

    Joined:
    Dec 11, 2007
    #3
    I really don't think that's the issue. I had less storage in iCloud at one point and backups were still happening.
     
  4. rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #4
    yeah, but you could just try it for one month and then cancel.


    apple has a money back guarantee for iCloud. you can turn it on for up to 15 days and then ask for your money back
    --- Post Merged, Apr 11, 2016 ---
    speaking of refunds, apple is the only one i know about that will give you your money back on an app that you are not satisfied with, and allow you to keep the app for free
     
  5. blairh thread starter macrumors 68030

    blairh

    Joined:
    Dec 11, 2007
    #5
    Again I don't think this is the issue.

    I deleted my last backup and am now backing up again. This was a solution I found on this forum. Hopefully it works.
     
  6. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    If you deleted your last backup and THEN you were able to do a backup, the poster was right and you did not have enough space left in the cloud.
     
  7. blairh thread starter macrumors 68030

    blairh

    Joined:
    Dec 11, 2007
    #7
    That isn't the issue. I've done backups before with less space.
     
  8. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #8
    Sorry, but I am thinking it was.
     
  9. blairh thread starter macrumors 68030

    blairh

    Joined:
    Dec 11, 2007
    #9
    Why would it be if I've been able to back up in the past with less space?
     
  10. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #10
    Count me in as another one saying it is a storage issues...

    especially if you are getting a notification telling you that it is :p

    That is like your phone telling you your password is wrong and you refuse to accept it.
     
  11. blairh thread starter macrumors 68030

    blairh

    Joined:
    Dec 11, 2007
    #11
    I'm saying it isn't because people who have had this issue had the same problem. There was storage available and it still would not back up. The issue was the backup I had last on my iPhone. Not the amount of space in my iCloud. As long as you have enough storage in iCloud then the issue is not the storage space itself. Like I previously said I have been able to backup to iCloud with less storage in the past. So if I have more space now then clearly the issue isn't the space itself.
     
  12. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #12
    I understand what you are saying, but the phone is literally telling you that you need more storage.

    You said you deleted your last backup and now it is working. What do you think your last backup was doing? It was taking up space in iCloud. A/K/A you did not have enough storage. Yes, your current physical phone is small enough to fit in the cloud, but with the backup was not.

    If you have 5 backups taking up 4.5 GB and your phone takes up 1gb, it would not back up b.c your iCloud is full. I hope that makes sense. If not, I do not know what else to say.

    I do know the OS takes up space too. Maybe the previous backup was on a different OS, and that OS was sitting in the cloud as part of the other backup taking up space.
     
  13. aneftp macrumors 68040

    Joined:
    Jul 28, 2007
    #13
    The key thing is to disable any stupid photos backup on iCloud Those take up a lot of iCloud backup storage space. Apple just loves to upsell storage. They figure people don't know how to tinker with backups and will give up and pay more.

    That's the irony of it. Some people won't want to pay and apple's "simplicity" will get people annoyed and not want to iCloud backup. Maybe that's what happened with the Muslim California iPhone 5C where it wasn't backup for months. Maybe they ran out of iCloud stores space.
     
  14. blairh thread starter macrumors 68030

    blairh

    Joined:
    Dec 11, 2007
    #14
    I figured out the issue. It was my fault. I had a new app that had data that was taking up space. I totally didn't realize it. So yes, the issue was storage. It wouldn't back up because that new app had too much data to back up, and I didn't have enough iCloud storage. But the thing is I didn't want this new app backed up. So I simply disabled it for iCloud backup and my iPhone backed up.
     
  15. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #15

    So it WAS a lack of space.
     
  16. mildocjr macrumors 65816

    #16
    Blairh, I went as far as 5 GB would take me but after the release of iCloud Photo Library, I just couldn't turn it down, so I opted for the 50 GB plan for $1 and I'm happy I did, I don't have to worry about freeing up space for both of my iOS devices to backup and I don't have to worry as much about making sure all my data has been moved over. I understand if you don't want to go this route, but if you do, you don't have to worry about making sure your data is safe. Glad you got your issue all figured out.
     
  17. rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #17
    i had a real nasty problem once.my iPhone had some stuff in other. my mac mini had like 100 something gigs free, and it still said i did not have enough room, so that is why i suggested spending the 99 cents to see if it went away



    ( checked email )
    i was running iTunes 11.1.3, with snow leopard and 77 gigs free, and iTunes said i did not have enough space to complete a backup. i called applecare. they did their remote thing and they were stumped. this was an iPhone 4
     
  18. Shanghaichica macrumors 603

    Shanghaichica

    Joined:
    Apr 8, 2013
    Location:
    UK
    #18
    5GB is not enough and you are always going to be jumping through hoops, deleting things and disabling things to get it to back up. When you have to do that iCloud back up is no longer convenient. Apple's plans are reasonably priced. I pay for the 200mb because I have several devices and I use iCloud photos and iCloud Drive. However even the 50GB plan is affordable and probably sufficient for most people.

    My dad is a perfect example of this. He keeps moaning that his iPhone does not have enough iCloud storage space and won't back up but he refuses to pay for extra storage. A few weeks back he updated his iPad Air 2 to 9.3 but it got stuck in the process. He then tried to restore from back up but realised that he only had one very old iTunes back up from about 8 months ago. So then he complained that the update has messed up his iPad and he had lost all of his data.

    I tried to tell him that a) had he paid for more iCloud storage he could have been doing regular iCloud backups and would have a had a more recent backup.

    B) if he is refusing to purchase more iCloud storage then he needs to do regular iTunes back ups.

    However he did not agree with either of these assessments and blamed Apple and said its all because he did the update OTA. It's not safe to do it OTA and that only an iTunes update will be safe.

    I can understand some peoples reluctance to buy extra storage space to a certain extent but when it is causing so meat problems I don't think it's worth it. My dad's argument is that he doesn't think he should have to pay because he is getting all of this free storage from various different places. However I'd rather have all of my data together than scattered around various different cloud services so long as I also have it backed up physically elsewhere.
     
  19. mildocjr macrumors 65816

    #19
    I agree with you, I never tried to argue that it wasn't, it's set low for a reason... so people would upgrade. It's a common business practice.
     

Share This Page