iPhone won't recognize new iTunes username

Discussion in 'iPhone Tips, Help and Troubleshooting' started by stone315, Jul 29, 2009.

  1. stone315 macrumors regular

    Jun 17, 2008

    I recently changed my iTunes Store account username, email, and password. It continues to work well on the desktop version of iTunes. However, my iPhone 3G refuses to recognize the new username and password. I have synced it multiple times since the update, yet whenever I attempt to purchase an app or install an update through the App Store on my phone, it presents the old username as the account name, and will not accept either the old password or the new password as valid. Any suggestions on how to fix this would be greatly appreciated. Thanks!

  2. jmann macrumors 604


    Dec 8, 2007
    bump on a log in a hole in the bottom of the sea
    Does using the old user/pass let you actually purchase things?
  3. stone315 thread starter macrumors regular

    Jun 17, 2008
    Only after I have changed my iTunes account back to the old user/pass. If I update my account to the new user/pass, it tells me that my iTunes username is the old username, but doesn't recognize either password.

Share This Page