So here's the deal. My iphone came with the old firmware: 1.0.0. Last night, I installed App Tap Software and got all the goodies I wanted. When I connected my iphone back to itunes to sync more videos and what nots, I got a message saying to upgrade to Firmware 1.0.2. I remember doing this with my first iphone that I had before i took it back and everything worked fine so I went ahead and hit o.k. Half way through the process, I get a error saying that the iphone couldn't be update and also the error I believe was 1011 error. The entire upgrade file is like 90 mbs and I've tried this process 3 times with no luck and the same error. I'm currently downloading the Iphone Restore pack onto my desktop because I'm tired of downloading this 1 hour long file. My iphone currently has a yellow yield sign asking me to connect to itunes. What gives? Any help would be grand. Also, I understand that I can't just download this restore file and double click it... is there a way to have itunes to open it without me having to download it through I tunes?