Become a MacRumors Supporter for $25/year with no ads, private forums, and more!

keatth

macrumors 6502
Original poster
Aug 24, 2013
497
131
So i take my phone out my pocket and i see a blue screen of death and it starts fading purple, i turned the phone off and now it won't turn on. I plugged it into my computer and I'm doing an iTunes restore now. As I'm typing this the apple logo just came on the screen. I guess it should work after this, But wow I wonder why that happened.
 

jovinteng

macrumors newbie
Jan 9, 2015
3
0
If this happens again, I suggest you consult the Genius Bar at an Apple store. I had this problem before with my iPhone 5S where it suddenly showed the blue screen of death and refused to turn on at all. So I went to the store, and the staff told me that there was a problem with the logic board. Good thing I still had warranty when this happened, so it was completely cost-free. :D
 
Comment

maflynn

Moderator
Staff member
May 3, 2009
67,686
35,066
Boston
I never heard of this - yikes.

Did you try holding the sleep/wake button along with the home button for a period of time? I did this when my phone crashed and was seemingly dead. This forced a restart and it was all good.

I agree, its best to take the phone in however.
 
Comment

Gav2k

macrumors G3
Jul 24, 2009
9,216
1,607
What iPhone is it. If it's a 6 or 6+ with 64 or 128gb of storage it's a known issue
 
Comment

keatth

macrumors 6502
Original poster
Aug 24, 2013
497
131
it is iPhone 6 with 64gb. I plugged it into iTunes and had to do a system restore. Then it finally booted up. It's working now. But that was odd.
 
Comment

938092

Suspended
Dec 11, 2014
160
5
it is iPhone 6 with 64gb. I plugged it into iTunes and had to do a system restore. Then it finally booted up. It's working now. But that was odd.

There have been reports of faulty TLC flash in the 64/128gb models. I'd take it back to the store for a replacement as if this is the case then it will only get worse.
 
Comment

keatth

macrumors 6502
Original poster
Aug 24, 2013
497
131
So I take it back and say this happened and they will give me a new one?
 
Comment

Willis

macrumors 68020
Apr 23, 2006
2,265
16
Beds, UK
The diagnostics will not show this issue, it will only show app crashes on the device for the last two weeks and a restore or update removes all the info. So if they phone goes blue again, just log a call with applecare or online support and then go into the store, that way they can see you've attempted to fix the issue and not just going in to fish for a replacement.

Explain the issue and say you've restored the device, followed steps on online support and still happening and they'll get it replaced for you :)
 
Comment

sboedhit

macrumors newbie
May 16, 2015
1
0
It's my iphone now that turns inti blue screen. However mine does not want to turn again.. I plugged it in into itunes in my computer yet it still not work. Any input? thanks..
 
Comment

DooDuh

macrumors member
May 1, 2014
34
0
Here's what my one year old iPhone 5s (with 64 GBs!) has been doing off and on for a month: in the middle of the night, it will buzz twice, then the white screen (with Apple logo) appears... that turns to a blue screen... then a black screen. This repeats for awhile, then the screen turns pinkish purple and then the phone powers down. So far, I've been able to power it back on the next morning... but it's getting more difficult to do. This morning it took five attempts before it would actually stay on. It's beyond annoying.

My question is this: the closest Apple Store is three hours away... so will the local Verizon store replace this when it finally goes for good?
 
Comment

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,232
Jacksonville, Florida
Here's what my one year old iPhone 5s (with 64 GBs!) has been doing off and on for a month: in the middle of the night, it will buzz twice, then the white screen (with Apple logo) appears... that turns to a blue screen... then a black screen. This repeats for awhile, then the screen turns pinkish purple and then the phone powers down. So far, I've been able to power it back on the next morning... but it's getting more difficult to do. This morning it took five attempts before it would actually stay on. It's beyond annoying.

My question is this: the closest Apple Store is three hours away... so will the local Verizon store replace this when it finally goes for good?

You might get Apple to replace it but if it is out of warranty not sure if even the carrier will do any thing unless you get lucky.

I would make sure you keep a good back-up as one day it may not revive in the morning.
 
Comment
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.