iPhone won't update

[Samuriajackon]

I bought this iphone...and cleared it thru verizon before activating, so before I get flamed, This iPHone was not reported as lost or stolen...but it won't update. I get a error message which leads me to the link

http://support.apple.com/kb/TS1275

has anyone had this problem? is there anyway i can see if someone who owned it previously tried to jail break and screwed it up?

I don't want the phone if it can't upgrade to the new OS Stuff, I've tried all the stuff above and a factory reset thru iTunes

TIA; going form 4.2.6. to 4.2.8, if that means anything.

 

[dave420]

What specific error does it give you? Different errors call for different solutions, and that page covers a lot of different problems.

 

[-aggie-]

Is your phone unlocked? If not, just restore the phone in DFU mode (see my sig).

 

[iFiend]

Is your phone unlocked? If not, just restore the phone in DFU mode (see my sig).

"...and cleared it thru verizon before activating"

 

[Samuriajackon]

What specific error does it give you? Different errors call for different solutions, and that page covers a lot of different problems.

Here's a pic, if i click on the more info button it gives me the page listed above.

 

[MasterTick]

Same thing happened to me, doing this fixed the issue.

Mac OS X


How to Fix Error Code 1013:

Mac OS X:

Step 1. On your Mac, go to your “Applications” folder.

Step 2. Now navigate to the “Utilities” folder.

Step 3. Launch "Terminal".

Step 4. Type "sudo nano /etc/hosts" (without quotes) and hit return.

Step 5. Enter your password

Step 6. Use the down arrow key to find the “gs.apple.com” entries. Once the cursor is in front, make sure you comment out the line(s) by entering “#” in front of the text.

Step 7. Save the file by pressing CONTROL+O.

Step 8. Exit the nano editor by pressing CONTROL+X.

Step 9. Update iPhone.

 

[jaseone]

Are you trying to manually update to a certain IPSW? That is what it looks like and that you have the wrong one for the VZW iPhone.

 

[Samuriajackon]

Are you trying to manually update to a certain IPSW? That is what it looks like and that you have the wrong one for the VZW iPhone.

I just plugged in the iPHone and it wanted to run an update, i don't know what an IPSW does or why i would update it..., like I said, i thought this thing was used but they didn't say it was hacked or jail broken or anything.

 

[dave420]

I just plugged in the iPHone and it wanted to run an update, i don't know what an IPSW does or why i would update it..., like I said, i thought this thing was used but they didn't say it was hacked or jail broken or anything.

Follow the instuctions posted by MasterTick and you should be good to update.

 

[Samuriajackon]

Same thing happened to me, doing this fixed the issue.

Mac OS X


How to Fix Error Code 1013:

Mac OS X:

Step 1. On your Mac, go to your “Applications” folder.

Step 2. Now navigate to the “Utilities” folder.

Step 3. Launch "Terminal".

Step 4. Type "sudo nano /etc/hosts" (without quotes) and hit return.

Step 5. Enter your password

Step 6. Use the down arrow key to find the “gs.apple.com” entries. Once the cursor is in front, make sure you comment out the line(s) by entering “#” in front of the text.

Step 7. Save the file by pressing CONTROL+O.

Step 8. Exit the nano editor by pressing CONTROL+X.

Step 9. Update iPhone.

Okay i have the GNU up but it just looks like a blank file, there's not "Open File" or anything and pressing the down key does nothing.


EDIT: OMG I was spelling it wrong, okay I got the file to open but i don't see anything with gs.apple.com in any of the lines.

Thanks for all help btw.

 

[MasterTick]

Try going to gs.apple.com in your browser.

It should redirect to www.apple.com/404

 

[Samuriajackon]

Try going to gs.apple.com in your browser.

It should redirect to www.apple.com/404

It did indeed go there, but I still don't have those lines in my host file, or any information other then the following



##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost



That's the end of the file.

 

[jaseone]

Try a hard reset on the iPhone (hold home and power until the apple logo comes up), seems to have worked for some other users

 

[MasterTick]

Ugh, well it looks like you aren't having the same issue that I had.

I'll keep looking around though.

 

[Samuriajackon]

Ugh, well it looks like you aren't having the same issue that I had.

I'll keep looking around though.

I hope apple fixes this crap in the iOS5 update. I dont' like not knowing what's going on with my electronics...

 

[Samuriajackon]

Ugh, well it looks like you aren't having the same issue that I had.

I'll keep looking around though.

Have u tried taking that file and clearing the code out and replacing it with code that you know to be good? Do you know where i can try to find an example of good code?

 

[jaseone]

Have u tried taking that file and clearing the code out and replacing it with code that you know to be good? Do you know where i can try to find an example of good code?

The instructions he gave was to clear out some modifications a utility, TinyUmbrella makes to assist with jailbreaking so if you had used that in the past the changes might have still been in your hosts file. The contents of the file you posted look fine though and doesn't have such changes in it.

 

[Samuriajackon]

The instructions he gave was to clear out some modifications a utility, TinyUmbrella makes to assist with jailbreaking so if you had used that in the past the changes might have still been in your hosts file. The contents of the file you posted look fine though and doesn't have such changes in it.

Half the problem is that I don't know the history of the phone. It might have been jail broken or attempted to hack it, but it was on the verizon network without any lapses(According to customer service) and i bought the phone from the original owner, so I don't what else to check.

I did try a hard reset just now, no effect.

EDIT: I just plugged in my iphone and it is now auto updating..maybe it was the hard reset.

 

[jaseone]

Half the problem is that I don't know the history of the phone. It might have been jail broken or attempted to hack it, but it was on the verizon network without any lapses(According to customer service) and i bought the phone from the original owner, so I don't what else to check.

That wouldn't effect your hosts file on your computer at all. Some posts I read said they had success just after powering off their phone for a few mins and powering it back on but I can't see why that would be any different to a hard reset unless it maybe causes something to be triggered on VZW's network?