This is crapSounds like we're gonna be out two payments. I feel a bit jipped.
When they had issues with preorders and the IUP they did refund any extra payments, but I don’t see them doing this for multiple payments. We could have upgraded to the 8 on time. If people wait for the x it is there choice, it may however make selling it yourself worth the trouble.
Here’s the other question, even if Citizens One/Apple refunds the payments made after your 12th payment and before the X ships, what happens if the next X phone comes out in September? Do you have to make extra payments to get your phone eligible for upgrade?
I don't think that they will do anything, that would send precedence.Why speculate? Nobody will know what they will do with the X this year. Never mind what will happen next year.
If they do anything for folks on the IUP it should be considered fantastic customer service, not standard service. They do not owe that to any of us.
no i think Apple should refund to the people who want to buy X
You are not entitled to get a refund.
If you don't feel IUP is treating you fairly, then drop the plan.
IUP simply allows you to buy a new phone after XX months. It doesn't cover what phones or when you get them.
If the ipX is in short supply and you get your phone 3-4 months later, why do you think you should get a refund?
Again, IUP doesn't cover when you get the new phone. I don't think any plan will cover that.
If you find one that will, speak up.
I think the real problem will be people the wanted to and were eligible to upgrade in September, but due to late device availability cannot upgrade until Dec or Jan (or later), will get screwed when the next-X comes out in September 2018 unless Apple makes a concession and allows them to upgrade upon the new release (assuming that device is available).
At any time six (6) months after the date of enrollment, you can become upgrade eligible by making advance payments so that you have paid the equivalent of at least twelve (12) installment payments under your Installment Loan plus any taxes and fees paid at the time of enrollment.
They won't get screwed over come September 2018 unless they cannot get their hands on the X until after March (edit: by this, I mean not by choice but due to backorders from pre-orders).
https://www.apple.com/legal/sales-support/iphoneupgrade_us/
Specifically:
So, if you get the phone in January, you're upgrade eligible in July. In September when the iPhone 11 (or whatever it'll be called) is released, you'd have to make 4 months worth of payments, but you could get the new phone without any issue or concessions being made from Citizens One or Apple.