iPhone X and IUP

Discussion in 'iPhone' started by MuGeN PoWeR, Sep 12, 2017.

  1. MuGeN PoWeR macrumors 68030

    MuGeN PoWeR

    Jun 29, 2011
    so i got the 7 plus on IUP 16th September last year and now iPhone X is going to be available in November. So what is gonna happen with the IUP and the payments for the two months??
  2. EricPL macrumors member

    Jan 13, 2011
  3. gSOLO macrumors member


    Jun 30, 2008
    Sounds like we're gonna be out two payments. I feel a bit jipped.
  4. appygirl82 macrumors 6502a


    Oct 4, 2012
    This is crap :(
  5. MuGeN PoWeR thread starter macrumors 68030

    MuGeN PoWeR

    Jun 29, 2011
    no i think Apple should refund to the people who want to buy X
  6. hubieonekanubie macrumors regular


    Jul 15, 2010
    Wouldn’t citizens one be the one to refund the money? They’re the one financing the phone.
  7. nrvna76, Sep 20, 2017
    Last edited: Sep 20, 2017

    nrvna76 macrumors 6502a

    Aug 4, 2010
    When they had issues with preorders and the IUP they did refund any extra payments, but I don’t see them doing this for multiple payments. We could have upgraded to the 8 on time. If people wait for the x it is their choice, it may however make selling it yourself worth the trouble.
  8. lsutigerfan1976 macrumors 68020

    Sep 14, 2012
    This. I paid up my 12 months ahead of time. Before it was announced there was a delay of the iPhone X. And basically Citizens told me that it was not there problem. I can either get the 8 or keep paying payments till the X is available. Or of course buy it outright, and sell the phone when the X comes out.
  9. Supermallet macrumors 65816


    Sep 19, 2014
    Here’s the other question, even if Citizens One/Apple refunds the payments made after your 12th payment and before the X ships, what happens if the next X phone comes out in September? Do you have to make extra payments to get your phone eligible for upgrade?
  10. kawalerzysta macrumors regular


    Oct 28, 2013
    Mt Pocono, PA
    You are eligible to upgrade to new phone after 12 months. It does not specify which phone. If you were on iPhone 7/7+ before release of iPhone 8/8+/X, Apple gave you option to to get another 7/7+. So, unfortunately you will be out of extra payments.
  11. Rob198612 macrumors 6502a


    Sep 15, 2014
    Why would they refund? You have the phone your pay for it? Your just making an extra 2 payments big deal
    --- Post Merged, Sep 21, 2017 ---
  12. nrvna76 macrumors 6502a

    Aug 4, 2010
    Why speculate? Nobody will know what they will do with the X this year. Never mind what will happen next year.

    If they do anything for folks on the IUP it should be considered fantastic customer service, not standard service. They do not owe that to any of us.
  13. kawalerzysta macrumors regular


    Oct 28, 2013
    Mt Pocono, PA
    I don't think that they will do anything, that would send precedence.
  14. bufffilm, Sep 21, 2017
    Last edited: Sep 21, 2017

    bufffilm Suspended


    May 3, 2011
    You are not entitled to get a refund.

    If you don't feel IUP is treating you fairly, then drop the plan.

    IUP simply allows you to buy a new phone after XX months. It doesn't cover what phones or when you get them.

    If the ipX is in short supply and you get your phone 3-4 months later, why do you think you should get a refund?

    Again, IUP doesn't cover when you get the new phone. I don't think any plan will cover that.

    If you find one that will, speak up.
  15. Dirtydutch macrumors 6502a


    Sep 19, 2015
    Somebody on here said they talked to an Apple rep and nothing happens, you simply pay for the two months you're still using the phone, why on earth would you receive a refund or anything whatsoever for that? You pay until you choose to lease a new phone, all the standard rules will apply.
  16. MuGeN PoWeR thread starter macrumors 68030

    MuGeN PoWeR

    Jun 29, 2011
    XX = 12 months. And i am not talking about short in supply. What i meant was the release. The phoneis being released after one month so this means you would have paid 13th installment by then. But i looked at the other picture and realized that since i will be using the phone so i will be paying for the phone until i get the new one so it does make sense. but i wish they had released the phone with the 12 month cycle :)
  17. rainafterthesun macrumors 6502


    Jun 23, 2010
    I think the fact that they're delaying the x because of production problems is not our fault.

    I wouldn't mind if they changed the release date of the newer iPhone to November...but it's a bit annoying that they're marketing the iPhone upgrade as to getting a new iPhone every year

    So for the fanboys and girls that get the iPhone right when it comes out...they're punished because apple doesn't get the X out in time?

    Ohhhh there's the option 8.

    But isn't 8 just like 7s? Just there's no 7s this round.

    Historically there's only ONE phone, the latest, that can do iPhone upgrade. SEs even after it's released, cannot do the upgrade even though it was released later then the 6s. (This is before seven came along and we are still doing 6s upgrade).

    And now,

    If you are *lucky* enough to upgrade in November...because you upgraded 7 in September..you're out 2 payments. Okay, 2 payments. Not the end of the world.

    But ohhhh, next iPhone upgrade comes around and then it's September again per usual? Does that mean I'll have to pay TWO additional payments to get the iPhone right when it comes out?

    Okay, I can just wait two months instead and not have the latest and greatest when it comes out...which is exactly what the iPhone upgrade was marketed for.

    And if I decide to eat those four payments, what's to say for the 15th anniversary they don't do something crazy like this again?

    TBH, depending on how things go, I might get myself out of the iPhone upgrade program. Rely on the resell game and see if I can recover at least half of my iPhone's value because that's all the iPhone upgrade is really good for.
  18. Givmeabrek macrumors 68040


    Apr 20, 2009
    What are you losing? You are leasing a phone for two extra months. Of course you pay for it....
  19. rainafterthesun macrumors 6502


    Jun 23, 2010
    The idea is to get a new phone every twelve months. Those who upgraded right when the iPhone came out loses out on getting it at the twelve month mark.

    If you're doing the iPhone upgrade because you don't want to deal with the hassle of selling it on eBay, etc, and don't want the watered down trade in value apple's bright star pays, iPhone upgrade is the best way to maximize your trade in value.

    By saying what's wrong with two extra payments, you clearly don't get the value (in which apple was marketing) in that. That's fine.

    We're not even going to mention about next years iphone upgrade b/c that's an additional two payments if apple comes out with it in September and if, we want to upgrade (who doesn't?)

    ETA, I don't mind giving back apple the phone and waiting two months with a dummy phone but with iPhone upgrade you're basically locked in. Apple couldn't keep the production line on time.
  20. DNichter macrumors G3


    Apr 27, 2015
    Philadelphia, PA
    Not sure why you would be entitled to any sort of refund. You are leasing the phone and you will still be using the phone during that time.
  21. Sheboygan macrumors member


    Feb 27, 2016
    St Louis, USA
    I think the real problem will be people the wanted to and were eligible to upgrade in September, but due to late device availability cannot upgrade until Dec or Jan (or later), will get screwed when the next-X comes out in September 2018 unless Apple makes a concession and allows them to upgrade upon the new release (assuming that device is available).
  22. soccernamlak macrumors newbie


    Oct 14, 2008
    Padre Island
    They won't get screwed over come September 2018 unless they cannot get their hands on the X until after March (edit: by this, I mean not by choice but due to backorders from pre-orders).



    So, if you get the phone in January, you're upgrade eligible in July. In September when the iPhone 11 (or whatever it'll be called) is released, you'd have to make 4 months worth of payments, but you could get the new phone without any issue or concessions being made from Citizens One or Apple.
  23. rainafterthesun macrumors 6502


    Jun 23, 2010
    That's four extra that people shouldn't have to make if they're ready to upgrade but apple doesn't have the product!

    As of now, I can't turn in my device and wash my hands on sept 15, when I got my seven plus. If I could, trust me, I wouldn't be complaining.

    If at the end of the twelve months, apple doesn't have a new phone for me to upgrade. They don't have to "refund" my payments. Just let me out of the iPhone upgrade! I have plenty of iPhones lying around that I can use until the X comes out.

    Can I?


    So tell me how I'm not screwed. If I could get out of the iPhone upgrade by turning in my phone and ending the contract, I wouldn't be screwed... I can wait until October/November to restart it.
  24. nrvna76 macrumors 6502a

    Aug 4, 2010
    This delay may just be genious. I’ve almost come full circle back to the X. I am still tempted by the Note and almost pulled the trigger but after reading people’s general experiences with the eventual battery degradation and lag of Samsung I am starting to consider the X again..

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23 September 12, 2017