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C7 POWER

macrumors 68020
Original poster
Apr 10, 2015
2,047
1,420
Charlotte, NC
My wife and I are in Cancun this week on vacation. iPhone X in a silicone Apple case was in my bathing suit pocket. Stepped into pool waist deep for maybe 30-40 seconds, jumped back out. iPhone now every 5 seconds shows Apple screen, then 5 seconds of black screen continuously. Inside of case was bone dry when I took the phone out. Totally forgot it was in my pocket.

Wow, that’s not 30 minutes at 1.5 meters as advertised . Thankfully I lease through Apple so I have Apple Care, replacement should ship in a day or so.
 
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My wife and I are in Cancun this week on vacation. iPhone X in a silicone Apple case was in my bathing suit pocket. Stepped into pool waist deep for maybe 30-40 seconds, jumped back out. iPhone now every 5 seconds shows Apple screen, then 5 seconds of black screen continuously. Inside of case was bone dry when I took the phone out.

Wow, that’s not 30 minutes at 1.5 meters as advertised . Thankfully I lease through Apple so I have Apple Care, replacement should ship in a day or so.

I’ve never taken my iPhone into deep water. Probably not a smart idea!!!
 
My wife and I are in Cancun this week on vacation. iPhone X in a silicone Apple case was in my bathing suit pocket. Stepped into pool waist deep for maybe 30-40 seconds, jumped back out. iPhone now every 5 seconds shows Apple screen, then 5 seconds of black screen continuously. Inside of case was bone dry when I took the phone out.

Wow, that’s not 30 minutes at 1.5 meters as advertised . Thankfully I lease through Apple so I have Apple Care, replacement should ship in a day or so.

Be prepared to be called a liar by some people here. Every thread on this subject is the same. OP states the phone was only in the water a few seconds and not deep. Then que the replies that theres no way, you must be lying.
 
Be prepared to be called a liar by some people here. Every thread on this subject is the same. OP states the phone was only in the water a few seconds and not deep. Then que the replies that theres no way, you must be lying.

Lol, it’s all good, I know the truth. Just disappointed but by the time this one comes it will be about time to see the new 6.5 and pre order that
 
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This is something I expect Apple to improve for the 2018 models.

We've heard way too many IP67 failures on a device that isn't even a year old.
 
Now it’s working but says the True Depth camera is offline, so no Face ID. I may send the replacement back when it arrives so I have no issues trying to upgrade in a few weeks lol
 
It’s water resistant, not waterproof. I still wouldn’t chance it, even with AppleCare.
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This is something I expect Apple to improve for the 2018 models.

We've heard way too many IP67 failures on a device that isn't even a year old.

From Apple:

[iPhone X], iPhone 8 and iPhone 8 Plus are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529. Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.
 
Did you read the thread? No one is asking for waterproof. We're asking for IP67 compliance.

I read it just fine, obviously you did not. The op dunked their phone waist deep in a pool, I think it’s safe to say that IP67 no longer applies.
 
That sucks. Glad you are getting a replacement.

IP67 rating is great and all, but that is not a guarantee against water intrusion even at listed exposure resistances.

At the end of the day, its a selling point and a potential safety net - not a guarantee. Electronics and water never mix, and until the iPhone is water-proof, I won't have mine anywhere near the stuff; IP resistance rating or not.
 
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So not only did you not read the thread, you don't understand what IP67 is.

I understand perfectly. I also understand that it’s not 100 percent guaranteed. Like I mentioned previously, it’s not waterproof.
 
Be prepared to be called a liar by some people here. Every thread on this subject is the same. OP states the phone was only in the water a few seconds and not deep. Then que the replies that theres no way, you must be lying.

It's also possible the phone has been dropped at some point and the water seal was compromised (even if no other obvious damage can be seen).

Both I, and my son, have taken many underwater photos with our IP67 phones without any hint of water damage.
 
This is something I expect Apple to improve for the 2018 models.

We've heard way too many IP67 failures on a device that isn't even a year old.

Curious. How does Apple give a "rating" like IP67? Do they just arbitrarily decide to bestow it on products, or is there is regulated test battery that qualifies for such ratings? Or is there even an international inspection body that is responsible for issuing or validating the ratings, etc.
 
It is ip67 compliant. Compliance is determined under specific lab conditions on new phones. Not older phones in somebody’s shorts in a pool.

You know this because you've seen the certificate of IP67 conformity from Apple?
 
Curious. How does Apple give a "rating" like IP67? Do they just arbitrarily decide to bestow it on products, or is there is regulated test battery that qualifies for such ratings? Or is there even an international inspection body that is responsible for issuing or validating the ratings, etc.

That's one of the problems.

There are countless number of labs that will provide IP67 certification. The testing protocol can vary greatly between labs.
  • Which lab tested it? Intertek or some no-name lab?
  • What was the protocol?
  • Which direction was the device facing?
  • Did the submersion test include any water pressure?
  • How consistently did iPhone X pass or fail?
  • How functional is the device after the test? IEC specs do not define "functional."

Apple has not released any info on their IP67 testing, which is their way of saying "trust us."
 

Good one but there's no declaration of conformity to IEC 60529 because it's a claim and not a regulation or related to safety. Those types of claims are verified though.
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That's one of the problems.

There are countless number of labs that will provide IP67 certification. The testing protocol can vary greatly between labs.
  • Which lab tested it? Intertek or some no-name lab?
  • What was the protocol?
  • Which direction was the device facing?
  • Did the submersion test include any water pressure?
  • How consistently did iPhone X pass or fail?
  • How functional is the device after the test? IEC specs do not define "functional."

Apple has not released any info on their IP67 testing, which is their way of saying "trust us."

They don't have to, it's just a claim, and they certainly aren't going to release protocols and raw data results. You can always take it up with the FTC, it's a big company and a huge target for making bogus claims.
 
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