iPhone X issues within the first few days

Discussion in 'iPhone' started by ariehendrikse, Nov 4, 2017.

  1. ariehendrikse macrumors newbie

    ariehendrikse

    Joined:
    Nov 2, 2017
    #1
    Got my X yesterday and have already seen quite a few small problems with it, my ideal is 64gb silver in Australia.

    1.milky white front facing camera giving me blurry photos
    2.face ID extremely unreliable (front camera maybe)
    3 Pink and green vertical lines running up and down screen
    4.been in Apple case and already has scratches already over the casing
    5. Top speaker extremely crackly
    6. Flickering green dots on display

    Apple won’t give me a replacement stating that my carrier needs to, however the carrier won’t have stock for another 8 weeks. Not happy
     

    Attached Files:

  2. USC_Gamecock macrumors 6502

    USC_Gamecock

    Joined:
    Sep 22, 2004
    Location:
    HTX
    #2
    I've been using the phone for about 2 hours, and I haven't experienced any of that. I am extremely happy with my device.
     
  3. Type4O macrumors 6502

    Type4O

    Joined:
    Aug 23, 2011
    Location:
    Toronto, Canada
    #3
    Siri is hard of hearing. Hears the first word I say and that's about it. Responds appropriately though, so not sure of the issue.
     
  4. Ntombi macrumors 68040

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #4
    Yeah, something is wrong with your phone. I’ve had mine for a day now, no issues, like yours or otherwise.

    I hope you get a replacement soon.
     
  5. mcdj macrumors G3

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #5
    I’ve had issues with carrier-purchased phones and Apple always replaced them on the spot. Has that policy changed officially? Or did the OP get a cranky CSR/genius?
     
  6. Ntombi macrumors 68040

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #6

    Same here, but I don’t know if it’s different in different countries.
     
  7. tromboneaholic Suspended

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #7
    In the US, Apple would replace it under warranty regardless of carrier.

    Is your carrier an official authorized seller?

    Seems odd...
     
  8. HCO macrumors regular

    HCO

    Joined:
    Oct 31, 2011
    Location:
    Memphis,Tenneessee
    #8
    I don’t like the unused space on key board where the emoji and dictation is.
     
  9. KONVICTED Suspended

    KONVICTED

    Joined:
    Oct 16, 2017
    #9
    I might second that, more than 24 hours with my X and i am very happy. No issues so far.
     
  10. OafTobark macrumors 6502

    OafTobark

    Joined:
    Oct 24, 2011
    #10
    Yes, you’re X was definitely dropped as a child.

    Head over to the Apple Store and get it swapped out. Good luck!
     
  11. tromboneaholic Suspended

    tromboneaholic

    Joined:
    Jun 9, 2004
    Location:
    Clearwater, FL
    #11
    It would be uncomfortable for one-handed use if the keyboard was lower.
     
  12. ariehendrikse thread starter macrumors newbie

    ariehendrikse

    Joined:
    Nov 2, 2017
    #12
    Apple keeps telling me it’s my carriers responsibility and my carrier tells me it’s apples what do I do
     
  13. VSMacOne macrumors 601

    VSMacOne

    Joined:
    Oct 18, 2008
    #13
    Go to the Apple Store and don’t leave until you have a replacement. Ask for a manager. This does not sound like the usual Genius Bar stories...
     
  14. Mikeeee macrumors 6502

    Mikeeee

    Joined:
    Sep 27, 2017
    #14
    Same in Canada.
     
  15. Type4O macrumors 6502

    Type4O

    Joined:
    Aug 23, 2011
    Location:
    Toronto, Canada
    #15
    Certainly doesn't. Apple have always replacedd my faulty phones regardless of where they were bought.
     
  16. ariehendrikse thread starter macrumors newbie

    ariehendrikse

    Joined:
    Nov 2, 2017
    #16
    It’s over the phone nearest Apple store is 120km away so I usually just mail it in as I’m 16 and can’t drive
     
  17. helitech macrumors newbie

    Joined:
    May 13, 2013
    #17
    Someone came straight to the Apple store while I was picking mine up with the same problems. He mentioned the problems very calmly, and the manager gave him a new phone a few minutes later. It was a phone that he got from his carrier at the carriers location.

    Odd it’s such a big problem for you. It’s still under Apple care anyway...
     
  18. Starfyre macrumors 68030

    Starfyre

    Joined:
    Nov 7, 2010
    #18
    OP have you or anyone else in this thread experienced background noise issues when recording a video with camera or Animoji?
     
  19. macfacts macrumors 68040

    macfacts

    Joined:
    Oct 7, 2012
    Location:
    Cybertron
    #19
    Get the Apple employee to put it in writing they won't help.
     

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18 November 4, 2017