Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

bizack

macrumors 6502a
Original poster
Apr 21, 2009
611
399
I emailed Tim Cook about the release cycle of iPhone X and how:

A) IUP members will be paying two more installments once you've actually purchased an iPhone X (assuming you get one on launch)
AND
B) IUP members will be paying two more additional installments if the next iPhone is released in September of 2018

A + B = roughly $200 in additional payments.

I spoke with an executive representative and the feedback was:

A) You can pay off your phone in its entirety if you'd like. You will have to sign up as a new member of the IUP if you do that. You can sell/keep your old phone after that.
B) Apple made no guarantee that you get a new iPhone every 12 months - Apple advertised you can get a new iPhone every _year_.

So their solution was - nothing. Once again, as an IUP member, you get screwed. Pretty much done with this as a day 1 IUP member.

I'd encourage you to email him and express your concerns around this, if you have any.
 
It is definitely a bummer.....we get screwed but IUP is still the cheapest option when it comes to getting the iPhone X and avoiding the carrier.

You are still paying roughly half of the cost of the iPhone X (hopefully with a new release by Nov 2018) and buying outright to resell will not cover that cost. Even with the fact that we are paying two extra payments this year.

It sucks but nothing we can do about it either...
 
It is definitely a bummer.....we get screwed but IUP is still the cheapest option when it comes to getting the iPhone X and avoiding the carrier.

You are still paying roughly half of the cost of the iPhone X (hopefully with a new release by Nov 2018) and buying outright to resell will not cover that cost. Even with the fact that we are paying two extra payments this year.

It sucks but nothing we can do about it either...

The problem is you're not paying half the cost. I'm paying 14 payments on my iPhone 7 Plus instead of 12 (assuming I get an iPhone X on launch). Then if I get an iPhone X on launch, and the next iPhone is released in September 2018, I have to pay 2 more payments. That's four additional payments, which is half the cost of the device + $200 give or take.
[doublepost=1507848752][/doublepost]
What’s his address?
tcook@apple.com
 
The problem is you're not paying half the cost. I'm paying 14 payments on my iPhone 7 Plus instead of 12 (assuming I get an iPhone X on launch). Then if I get an iPhone X on launch, and the next iPhone is released in September 2018, I have to pay 2 more payments. That's four additional payments, which is half the cost of the device + $200 give or take.
[doublepost=1507848752][/doublepost]
tcook@apple.com


Technically it is still only two payments. Cause say iPhone X did release in September, you would end up paying 12 payments before X2 in 2018 (if released in September). So its still only 12 payments regardless of release date.

The problem is we are paying 14 payments for our 7s.
 
Technically it is still only two payments. Cause say iPhone X did release in September, you would end up paying 12 payments before X2 in 2018 (if released in September). So its still only 12 payments regardless of release date.

The problem is we are paying 14 payments for our 7s.
Right, but this assumes the next iPhone will be released in November 2018. You're making two additional payments on your iPhone 7. You trade it in, it's now gone and you own an iPhone X. Now let's say Apple returns to it's 'normal' release cycle in 2018 and the iPhone X* is released in September. You're two payments behind. So you must make those in order to upgrade. That's four additional payments total.
 
"Apple made no guarantee that you get a new iPhone every 12 months - Apple advertised you can get a new iPhone every _year_."

For some reason this is hard to grasp for some, many are complaining with no leg to stand on.

If you wanted the next iPhone in September you had the choice of the 8 and you didnt want that so you have to wait until November and potentially longer, tough cookie thats the choice you've made.
 
I asked about this and technically, a new iPhone did come out. We who want the X are just making the choice to hold onto our current phones longer. We had the ability to upgrade to an 8 but we chose not to. Can’t really fault Apple
 
With a lot of folks on the line about getting an X, this may drive them to just keep their 7 and then sell it next year and get an X+1
 
I emailed Tim Cook about the release cycle of iPhone X and how:

A) IUP members will be paying two more installments once you've actually purchased an iPhone X (assuming you get one on launch)
AND
B) IUP members will be paying two more additional installments if the next iPhone is released in September of 2018

A + B = roughly $200 in additional payments.

I spoke with an executive representative and the feedback was:

A) You can pay off your phone in its entirety if you'd like. You will have to sign up as a new member of the IUP if you do that. You can sell/keep your old phone after that.
B) Apple made no guarantee that you get a new iPhone every 12 months - Apple advertised you can get a new iPhone every _year_.

So their solution was - nothing. Once again, as an IUP member, you get screwed. Pretty much done with this as a day 1 IUP member.

I'd encourage you to email him and express your concerns around this, if you have any.

I agree with Cook...and that's saying something because that doesn't often happen.
 
  • Like
Reactions: Aibocyrus
I agree with some of the above comments. You signed up and know that you’ll be paying until the next phone you want is available. Bottom line. You really can not be complaining that it’s taking longer to get your next device.

Guess what, I’m paying installments too, just not through the IUP(I’ll be moving to IUP this year however). I’m not complaining that I’ll be paying an extra installment or two. We were only told it was possible to get a new phone every 12 months, never guaranteed that. It’s really not that serious or that bad.

Especially for those above that said you were offered the 8 and you chose to wait for the X. You made the decision, Apple didn’t choose for you to wait for the X. Sure they gave it a later launch date, but there was an option for the 8 in September as always. I also don’t understand why people on IUP feel they should be treated better than anyone else on an installment plan. This was a big issue last year I remember seeing a ton of.
 
You (and I) might be making 2 extra payments on our 7's but we're also using them for 2 months extra too. Look at it like it's a car lease. You have 24 monthly payments but the dealer lets you turn it in after 12 months for this year's new model. Well the new ones this year aren't coming out for 2 more months, you're still using the car (or in our case, the phone) for that time. You could pay it off and sell it on your own, which maybe some people have already done with their 7's when the 8's came out so the value of our 7's has diminished.

It's TBD what they do next year. Hold back the release of the next phone til November? Require you to make extra payments? Let it slide? Personally, I'm not worried about making extra payments. I'm using their phone. I didn't expect to use it for free.
 
If they give us the head start on the X like they did the 8, I’ll be OK with it.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.