iPhone X iPhone X Lockscreen Freeze

Discussion in 'iPhone' started by daijholt, Apr 5, 2018.

  1. daijholt macrumors 65816

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #1
    Just wanna figure out if this is widespread or just me...

    Occasionally my iPhone X will hang on then lock screen when waking the phone up. When this happens, all UI elements vanish and I’m left with just the wallpaper. Hardware keys also don’t work in this state (I.e. pressing sleep wake des not turn the display off) and home bar is gone, meaning I can’t swipe up to reach the home screen. The only fix is to wait, or to restart the phone with the key combo.

    This issue began in 11.2 and has persisted into 11.3.

    Has anyone else had this happen to them?
     
  2. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Have you tried rebooting your phone?

    If that did not work maybe a restore would cure it. Sounds like a software problem to me.
     
  3. daijholt thread starter macrumors 65816

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #3
    Pretty much what I was thinking. A restore is the first port of Call I think.
     
  4. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    You can restore and use your backup to see if that fixes and if not a restore as new will be step number 2.

    Good luck!
     

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