iPhone X iPhone X overheating

jev425

macrumors 6502
Original poster
Sep 12, 2014
425
96
Seattle, WA
I have an iPhone X that has suddenly been overheating. I have done a factory reset and when I start setting it up and have it restore from my iCloud backup it gets extremely hot. I have an iPhone xs max that I have tried out and it does not do the same. Could it be a hardware issue?

Not sure if related but just the other day the iPhone X suddenly turned off and went to the apple logo "reboot" screen and also got very hot to the touch. I was at work and was not able to do much except try to power cycle the phone but when I did that it would go back to the same screen. It ended up running out of battery since it kept trying to reboot.
 

Conan86

macrumors 6502
Apr 9, 2012
327
137
Singapore
My guess is that one of its components or sensors went kaput and the iPhone is going overdrive to get some reading.

The last time I had an overheating and battery draining iPhone was when my iPhone 5s' compass/gyro/accelerometer went out, the compass app wouldn't turn no matter what, orientation is all wrong and the battery can't last more than an hour as it's constantly working to get a reading. No matter how I tried resetting and restoring it wouldn't be fixed.

I guess it's time for an apple store visit
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
33,473
34,566
I have an iPhone X that has suddenly been overheating. I have done a factory reset and when I start setting it up and have it restore from my iCloud backup it gets extremely hot. I have an iPhone xs max that I have tried out and it does not do the same. Could it be a hardware issue?

Not sure if related but just the other day the iPhone X suddenly turned off and went to the apple logo "reboot" screen and also got very hot to the touch. I was at work and was not able to do much except try to power cycle the phone but when I did that it would go back to the same screen. It ended up running out of battery since it kept trying to reboot.
You Need to contact Apple. Also, did you receive any message/notification stating that the iPhone was overheating?
 

jev425

macrumors 6502
Original poster
Sep 12, 2014
425
96
Seattle, WA
What were you doing on your device before it started overheating? Charging? Watching movies? Large iCloud storage?
The first time is started overheating I was in class and when I pulled it out of my pocket it was on the apple logo screen. Kept an eye on it and nothing happened. It would try to restart and went right back to the apple logo screen(all while the phone was hot to the touch)

My guess is that one of its components or sensors went kaput and the iPhone is going overdrive to get some reading.

The last time I had an overheating and battery draining iPhone was when my iPhone 5s' compass/gyro/accelerometer went out, the compass app wouldn't turn no matter what, orientation is all wrong and the battery can't last more than an hour as it's constantly working to get a reading. No matter how I tried resetting and restoring it wouldn't be fixed.

I guess it's time for an apple store visit
Probably my best option, thank you

You Need to contact Apple. Also, did you receive any message/notification stating that the iPhone was overheating?
None at all which was very odd. It seemed hot enough that it might throw some warning but I ended up turning it off just in case
 
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