iPhone X iPhone X overheating

[jev425]

I have an iPhone X that has suddenly been overheating. I have done a factory reset and when I start setting it up and have it restore from my iCloud backup it gets extremely hot. I have an iPhone xs max that I have tried out and it does not do the same. Could it be a hardware issue?

Not sure if related but just the other day the iPhone X suddenly turned off and went to the apple logo "reboot" screen and also got very hot to the touch. I was at work and was not able to do much except try to power cycle the phone but when I did that it would go back to the same screen. It ended up running out of battery since it kept trying to reboot.

 

[Banglazed]

What were you doing on your device before it started overheating? Charging? Watching movies? Large iCloud storage?

 

[Conan86]

My guess is that one of its components or sensors went kaput and the iPhone is going overdrive to get some reading.

The last time I had an overheating and battery draining iPhone was when my iPhone 5s' compass/gyro/accelerometer went out, the compass app wouldn't turn no matter what, orientation is all wrong and the battery can't last more than an hour as it's constantly working to get a reading. No matter how I tried resetting and restoring it wouldn't be fixed.

I guess it's time for an apple store visit

 

[44267547]

I have an iPhone X that has suddenly been overheating. I have done a factory reset and when I start setting it up and have it restore from my iCloud backup it gets extremely hot. I have an iPhone xs max that I have tried out and it does not do the same. Could it be a hardware issue?

Not sure if related but just the other day the iPhone X suddenly turned off and went to the apple logo "reboot" screen and also got very hot to the touch. I was at work and was not able to do much except try to power cycle the phone but when I did that it would go back to the same screen. It ended up running out of battery since it kept trying to reboot.

You Need to contact Apple. Also, did you receive any message/notification stating that the iPhone was overheating?

 

[jev425]

What were you doing on your device before it started overheating? Charging? Watching movies? Large iCloud storage?

The first time is started overheating I was in class and when I pulled it out of my pocket it was on the apple logo screen. Kept an eye on it and nothing happened. It would try to restart and went right back to the apple logo screen(all while the phone was hot to the touch)

My guess is that one of its components or sensors went kaput and the iPhone is going overdrive to get some reading.

The last time I had an overheating and battery draining iPhone was when my iPhone 5s' compass/gyro/accelerometer went out, the compass app wouldn't turn no matter what, orientation is all wrong and the battery can't last more than an hour as it's constantly working to get a reading. No matter how I tried resetting and restoring it wouldn't be fixed.

I guess it's time for an apple store visit

Probably my best option, thank you

You Need to contact Apple. Also, did you receive any message/notification stating that the iPhone was overheating?

None at all which was very odd. It seemed hot enough that it might throw some warning but I ended up turning it off just in case

 

[jerryleejr]

My wife’s phone has started doing this. She has tried it with case without case different cables etc... and at least twice a week she gets the phone needs to cool down message.

JJ

 

[Apple_Robert]

My wife’s phone has started doing this. She has tried it with case without case different cables etc... and at least twice a week she gets the phone needs to cool down message.

JJ

You and the OP both need to head to the Genius Bar. That could be a dangerous situation if left as it is.

 

[jerryleejr]

You and the OP both need to head to the Genius Bar. That could be a dangerous situation if left as it is.

I’m getting my new phone tomorrow, I’ll swap my old phone with hers and take hers in when I get a chance.

JJ